Justin Smith
Rockledge,FL
Summary
Dynamic team member with strong expertise in customer service and cash handling. Proven ability to enhance shopping experiences and ensure customer satisfaction through effective communication and problem-solving skills. Skilled in resolving mechanical and technological issues efficiently.
Overview
4
4
years of professional experience
Work History
team member
Target
Merritt Island, Florida
10.2023 - 06.2025
- Assisted customers with product selection and inquiries in a fast-paced environment.
- Maintained store cleanliness and organization to enhance the shopping experience.
- Collaborated with team members to restock shelves efficiently and accurately.
- Operated cash registers and processed transactions while ensuring customer satisfaction.
- I worked in the electronics department, working on phones, selling electrical items, and helping guests find the best items for their electrical needs.
Associate
Old Navy
Melbourne, Florida
05.2023 - 09.2024
- Analyzed workflow processes to identify improvement opportunities and streamline tasks.
- Collaborated with cross-functional teams to enhance communication and project alignment.
- I unloaded the truck.
- Put the product on the sales floor.
- Help the guest with whatever they need.
Associate
Walmart
Tacoma, Washington
05.2022 - 07.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
cart parcel
fredmeyer
University Place, Washington
02.2022 - 04.2022
- Collected and organized shopping carts from parking areas efficiently.
- Assisted customers with cart retrieval and transportation as needed.
- Maintained cleanliness of cart storage areas and surrounding spaces.
- Inspected carts for damage and reported maintenance needs promptly.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Front Desk Receptionist
Comfort Inn & Suites
Lakewood, Washington
08.2021 - 11.2021
- Managed guest check-in and check-out processes efficiently.
- Handled guest inquiries and resolved issues promptly.
- Coordinated room assignments based on guest preferences.
- Collaborated with housekeeping to ensure room readiness for guests.
- Provided concierge services, recommending local attractions and dining options.
- Assisted with training new front desk staff on procedures and systems.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Maintained accurate records of reservations and cancellations.
Education
High School Diploma -
Bethel Highschool
Spanaway, WA06-2023
Skills
- Customer service
- Cash handling
- Product knowledge
- Point of sale operations
- Inventory management
- Workflow analysis
- Mechanical knowledge
- electrical knowledge
- good at operating technology and troubleshooting technological problems
Affiliations
- i love to workout
- always trying to learn
- always trying to work and get better
Languages
English
Full Professional
Accomplishments
- im known for being very consistent and very reliable. ill do whatever it takes to ensure the job is done well and accurately and that my leaders and most importantly my customers are satisfied. Life is already to hard i pride myself on trying to make others easier.
Timeline
team member
Target
10.2023 - 06.2025
Associate
Old Navy
05.2023 - 09.2024
Associate
Walmart
05.2022 - 07.2022
cart parcel
fredmeyer
02.2022 - 04.2022
Front Desk Receptionist
Comfort Inn & Suites
08.2021 - 11.2021
High School Diploma -
Bethel Highschool
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