Justin Smith
Tacoma
Summary
Dynamic real estate professional with a proven track record at Keller Williams Tacoma, leveraging exceptional communication and complex problem-solving skills. Successfully maximized rental income while minimizing expenses, achieving a 10% reduction in operating costs. Licensed Broker with in-depth knowledge of Washington state real estate laws, dedicated to delivering outstanding client service.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Warehouse Package Handler
FedEx:Ground
Fife
05.2024 - Current
- Sorted packages by size and destination to streamline order fulfillment processes.
Licensed Realtor
Keller Williams Tacoma
University Place
05.2017 - Current
- Conducted comprehensive market analysis to identify trends and pricing strategies for listings.
- Developed tailored marketing plans to enhance property visibility and attract potential buyers.
- Prepared and submitted accurate contracts, ensuring compliance with legal standards and regulations.
- Facilitated negotiations between buyers and sellers to reach mutually beneficial agreements.
- Managed multiple client relationships, ensuring personalized service and addressing unique needs.
- Coordinated and hosted open houses to showcase properties and engage prospective buyers.
- Utilized social media platforms to promote listings, resulting in increased inquiries and viewings.
- Maintained up-to-date knowledge of local market conditions to provide clients with informed advice.
- Guided clients through the mortgage process, connecting them with trusted lenders and resources.
- Collaborated with home inspectors and appraisers to facilitate thorough property evaluations.
- Leveraged CRM systems to track client interactions and streamline communication processes.
- Attended local real estate networking events to establish connections and expand referral sources.
- Conducted property showings, highlighting key features to potential buyers to drive interest.
- Developed strong negotiation skills to advocate effectively for clients' best interests.
- Regularly attended continuing education classes in order to stay up-to-date on new laws and regulations affecting real estate sales.
- Communicated regularly with clients via phone, email or text message to provide updates on progress.
- Provided guidance to clients throughout the entire process from initial offer to closing date.
- Managed real estate transactions from initiation to closing.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Property Manager
BCI Properties
Tacoma
08.2016 - 05.2017
- Coordinated property leasing efforts to maximize occupancy rates and achieve revenue targets.
- Implemented maintenance schedules to ensure timely repairs and upkeep of facilities.
- Developed tenant communication strategies to foster positive relationships and community engagement.
- Conducted property inspections to maintain compliance with safety regulations and standards.
- Managed vendor contracts to secure competitive pricing and quality service delivery.
- Prepared and analyzed financial reports to assess property performance and inform strategic decisions.
- Executed marketing campaigns to attract prospective tenants and enhance property visibility.
- Administered lease agreements and ensured adherence to terms and conditions.
- Monitored market trends to adjust rental pricing strategies and boost competitiveness.
- Facilitated tenant move-in and move-out processes to ensure a seamless experience.
- Evaluated property maintenance requests to prioritize and schedule urgent repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Regional Property Portfolio Manager
Targa Real Estate Services, Inc.
Federal Way
02.2000 - 06.2016
- Developed, reviewed and submitted property operating and capital budgets.
- Maintained constant balance of property petty cash account.
- Decreased operating costs by 10% by implementing cost control procedures.
- Introduced and monitored effective lease renewal programs.
- Analyzed and evaluated monthly and quarterly financial statements.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Verified that all customer complaints were handled promptly and appropriately.
- Maximized rental income while minimizing expenses through effective planning and control.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Communicated effectively with owners, residents and on-site associates.
- Maintained a sufficient number of units so that they were market-ready at all times.
- Evaluated and recommended changes in rental pricing strategies.
- Followed up on delinquent tenants and coordinated collection procedures.
Fireplace Installer
Fireside Inc.
Tukwila
07.1995 - 01.1999
Education
High School Diploma -
Thomas Jefferson High School
Federal Way, WA01.1995
Skills
- Licensed Broker
- Knowledge of Washington state real estate laws
- Exceptional oral and written communication skills
- Customer service-focused
- Maintenance knowledge
- Budgeting
- Financial budgeting and reporting
- Adaptable
- Complex problem solving
- Package sorting
- Order fulfillment
- Safety compliance
- Effective communication
- Problem solving
- Time management
Certification
Real Estate Broker, 2003-2004
Timeline
Warehouse Package Handler
FedEx:Ground
05.2024 - Current
Licensed Realtor
Keller Williams Tacoma
05.2017 - Current
Property Manager
BCI Properties
08.2016 - 05.2017
Regional Property Portfolio Manager
Targa Real Estate Services, Inc.
02.2000 - 06.2016
Fireplace Installer
Fireside Inc.
07.1995 - 01.1999
High School Diploma -
Thomas Jefferson High School