Justin Smith
Villa Park,IL
Summary
Motivated supervisor with a tenured retail career and natural leadership talents. Managed team activities closely to sustain long-term business success. Quality-driven and performance-oriented manager who is focused on continuous improvement and encourages an inviting and productive work environment.
Skilled subcontracting professional with significant experience in managing projects, negotiating contracts, and ensuring compliance with standards. Strong focus on team collaboration and achieving results, adapting flexibly to changing needs. Key skills include project management, contract negotiation, and quality control. Known for reliability and effective communication.
Overview
8
8
years of professional experience
Work History
Subcontractor
Luis Hernandez and Preston Nath
West Chicago, IL
05.2022 - Current
- Experience with drywall, tile work, lighting, concrete, framing, demolition, plumbing.
- Managed subcontractor agreements to ensure compliance with project specifications.
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlist tasks.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
Private Guitar Teacher
Myself
Oakbrook Terrace, IL
07.2024 - 10.2024
- Developed personalized lesson plans tailored to individual student needs and goals.
- Instructed students in various guitar techniques, fostering skill development and musical understanding.
- Evaluated student progress through regular assessments, providing constructive feedback for improvement.
- Organized group classes and workshops to enhance collaborative learning experiences among students.
- Cultivated a positive learning environment that encouraged creativity and self-expression in music.
- Adapted teaching methods based on diverse learning styles, ensuring effective instruction for all students.
- Introduced new teaching materials such as instructional videos or sheet music resources to supplement traditional learning methods.
- Enhanced students'' understanding of music theory through engaging activities and practical applications.
- Utilized various assessment methods to gauge student comprehension and mastery of materials, ensuring the effectiveness of teaching strategies.
Frontline Supervisor
UPS
Hodgkin, IL
11.2022 - 04.2024
- Kept employees satisfied and working hard through consistent training, mentoring ,and support.
- Maintained efficiency by keeping the warehouse and surrounding areas clean and free of debris.
- Ensured that the customer packages are handled with care so that they receive their orders in the shape they were shipped.
- Supervised daily operations, ensuring compliance with safety protocols and efficiency standards.
- Trained new employees on operational procedures and company policies to enhance team performance.
- Monitored workflow processes, identifying areas for improvement and implementing corrective actions.
- Coordinated shift schedules, optimizing resource allocation to meet workload demands effectively.
- Conducted performance evaluations, providing feedback to foster employee development and engagement.
- Implemented training programs that improved staff productivity and operational consistency across shifts.
Package Handler
UPS
Hodgkins, IL
07.2022 - 11.2022
- Detected package issues through visual inspections.
- Handled over 180 packages per hour, consistently exceeding quotas.
- Maintained quality and production standards while in a high-paced environment.
Warehouse Operations Associate
Guitar Center
Villa Park, IL
08.2019 - 07.2022
- Processed incoming trucks to unload, stage, and smoothly store merchandise.
- Inspected quality, quantity, and availability of goods against records.
- Utilized computer systems to input data about product movement within the warehouse.
- Communicated regularly with management regarding issues that arose during daily operations.
Sales Associate
Express
Villa Park, IL
01.2020 - 05.2022
- Informed customers of promotions and special offers to increase sales.
- Delivered consistent service to develop the customer base.
- Resolved customer concerns using strong communication and conflict management skills.
- Created great customer experiences with personalized sales support.
Sales Associate
Aeropostale
Lombard, IL
07.2018 - 08.2019
- Boosted sales consistently, building attractive displays and effectively merchandising products.
- Helped customers navigate stores, complete sales , and process returns.
- Created great customer experiences with personalized sales support.
Independent Contractor
Guitar Works, Ltd.
Evanston, IL
02.2025 - Current
- Developed customized lesson plans to enhance students' guitar proficiency and musical understanding.
- Utilized various teaching techniques to accommodate different learning styles and skill levels effectively.
- Mentored junior instructors, providing guidance on instructional strategies and classroom management.
- Evaluated student progress regularly, adapting curriculum based on individual needs and goals.
- Implemented innovative teaching methods incorporating technology to engage students in interactive learning experiences.
- Collaborated with parents to discuss student development and address any educational concerns or challenges.
- Provided guitar instruction to students of varying age and skill levels.
- Developed lesson curriculum based on student skill level.
- Created and distributed invoices to clients to foster timely payment.
- Assisted clients in preparing for auditions or performances
- Implemented creative approaches to teach music theory, enhancing student comprehension of complex concepts.
- Provided constructive feedback to students, helping them refine their technique and foster a growth mindset.
- Created custom lesson plans for students, advised on equipment purchases and assigned personalized homework to maximize learning and enhance lesson plans.
- Used [Software] to audit student payment accounts.
- Promoted lifelong learning by exposing students to various genres of music and diverse guitar-playing styles.
Wine Consultant
PRP Wine
Elk Grove Village, IL
05.2025 - Current
- Educated clients on wine varieties, enhancing product knowledge and customer satisfaction.
- Developed tailored wine recommendations based on individual tastes and preferences.
- Conducted comprehensive wine tastings to promote product engagement and sales.
- Collaborated with team members to organize promotional events, increasing brand visibility.
- Trained new staff on wine selection techniques and customer interaction best practices.
- Analyzed market trends to identify opportunities for expanding product offerings.
- Organized and conducted wine tasting events to generate interest in new products and drive sales.
- Created engaging in-store displays showcasing featured wines, driving interest and sales among customers.
- Efficiently resolved any customer complaints or issues, maintaining high levels of satisfaction among patrons.
- Maintained detailed records of customer preferences, enabling targeted marketing efforts for future promotions or events.
- Worked closely with chefs to develop recipe pairings featuring specific wines for promotional materials or special events.
- Successfully managed large orders for corporate events or private parties while maintaining excellent customer service standards.
- Collaborated with management to identify potential growth opportunities, resulting in the introduction of new products and an expanded customer base.
Education
High School -
Willowbrook High School
Villa Park, IL05.2019
No Degree - General Studies
College of DuPage
Glen Ellyn, IL05.2023
Skills
- Conflict resolution
- Inventory management
- Interpersonal skills
- Team leadership
- Task prioritization
- Adaptability
- Effective communication
- Delegation capabilities
- Installations and repairs
- Customer interaction
- Scheduling and planning
- Heavy lifting
Timeline
Wine Consultant
PRP Wine
05.2025 - Current
Independent Contractor
Guitar Works, Ltd.
02.2025 - Current
Private Guitar Teacher
Myself
07.2024 - 10.2024
Frontline Supervisor
UPS
11.2022 - 04.2024
Package Handler
UPS
07.2022 - 11.2022
Subcontractor
Luis Hernandez and Preston Nath
05.2022 - Current
Sales Associate
Express
01.2020 - 05.2022
Warehouse Operations Associate
Guitar Center
08.2019 - 07.2022
Sales Associate
Aeropostale
07.2018 - 08.2019
High School -
Willowbrook High School
No Degree - General Studies
College of DuPage