Achieved top VSC penetration for the O'Brien Auto Group in 2021, showcasing exceptional relationship building and analytical problem-solving skills. At Subaru of Portland, I spearheaded sales strategies that significantly boosted revenue and trained teams to exceed goals, demonstrating a commitment to continuous improvement and staff management.
Overview
12
12
years of professional experience
Work History
Sales Manager
Beaverton Toyota
01.2024 - Current
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Trained all team members to increase warranty penetration to over 50%.
Helped other sales managers to understand what deals to send to what banks to maximize reserve.
Handled upset guests in a professional manner to regain trust and come to solutions that benefited both sides.
Implemented proposal processes to maximize each deal.
Taught word tracks to get to the next step in the sales process and explain backend products to guests.
Sales Manager
Subaru of Portland
06.2022 - 12.2023
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Worked with upper management to cast there vision throughout the store.
Trained other sales managers on banks and lenders to maximize deals and get them bought.
Finance Manager
Subaru of Portland
01.2020 - 06.2022
Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Mentored junior finance staff, fostering professional development and strong team dynamics.
Trained new and existing staff members in various financial procedures to prepare for job requirements.
Was able to achieve the highest VSC penetration for the Obrien auto group in 2021.
Complied with established internal controls and policies.
Sales Manager
Wilsonville Subaru Lanphere Auto Group
10.2016 - 12.2019
Increased sales revenue by developing and implementing effective sales strategies.
Trained staff in both sales and finance to meet or beat company standards.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Implemented F and I processes to consistently exceed goals set.
Automotive Sales Consultant
Wilsonville Toyota Lanphere Auto Group
06.2012 - 09.2016
Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Developed strong relationships with customers for repeat business and referrals.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
Consistently performed at the highest level to earn a promotion to sales manager.
Education
High School Diploma -
Sunset High School
Portland, OR
06.2005
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Analytical problem solver
Continuous improvements
Timeline
Sales Manager
Beaverton Toyota
01.2024 - Current
Sales Manager
Subaru of Portland
06.2022 - 12.2023
Finance Manager
Subaru of Portland
01.2020 - 06.2022
Sales Manager
Wilsonville Subaru Lanphere Auto Group
10.2016 - 12.2019
Automotive Sales Consultant
Wilsonville Toyota Lanphere Auto Group
06.2012 - 09.2016
High School Diploma -
Sunset High School
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