Justin Solano
Chicago,IL
Summary
Diverse range of skills encompassing customer service, retail, sales, social media management, entrepreneurship, and real estate expertise. Able to recognize the importance of prioritizing customer satisfaction and delivering outstanding service consistently in order to build positive customer/client relationships. Ability to adapt in various different work environments and provide customer service at the highest level.
Overview
7
7
years of professional experience
Work History
Front Desk Associate
The Glen Club
09.2024 - Current
- Being the first point of contact for the members and guests, the front desk receptionist plays an important role in providing exceptional customer service and ensuring a welcoming atmosphere. This position involves managing inquiries, facilitating reservations, and supporting the overall operations of the golf club.
Residential Leasing Agent
Fulton Grace Realty
03.2024 - Current
- Successfully lease residential properties by conducting property tours, screening prospective tenants, and negotiating lease terms. Ability to utilize marketing strategies such as online listings, and community outreach events to attract prospective tenants and maintain a steady flow of leads.
Self-employed Online Sneaker Resell Business
Instagram
08.2019 - Current
- Experienced in leveraging social media platforms to effectively operate and grow a sneaker reselling business. Proficient in identifying market trends and sourcing in-demand footwear to maximize sales and brand visibility. Ability to adapt to dynamic market conditions and maintain a competitive edge in the fast-paced sneaker resale industry
Retail Sales Associate
L.L. Bean
10.2023 - 01.2024
- Seasonal
- Offered customers exceptional personal service to reach company sales. Help guide customers through the purchasing process using knowledge of products by promoting the brand's values of quality, sustainability, and outdoor adventure to reach maximum satisfaction.
In Store Shopper
Whole Foods
10.2023 - 01.2024
- Seasonal
- Ability to fulfill orders in a timely manner using a mobile application, and communicate with customers regarding online orders. Able to multitask and provide real-time service to in-store customers by answering questions and locating products while fulfilling orders.
Grocery Associate
Jewel
05.2023 - 08.2023
- Seasonal
- Stocked shelves with merchandise and rotated products to ensure freshness, along with maintaining a clean and organized shopping environment. Assist with inventory management and replenishment.
Customer Service Associate
Walgreens
01.2019 - 08.2019
- Dedicated team member working as a stocking associate. Greeted customers and assisted as needed in order to ensure a friendly and efficient shopping experience.
Cashier
Marianos
03.2018 - 11.2018
- Provided front-end services as a bagger and cashier. Processed transactions and worked with team members in a customer-focused, fast-paced retail environment.
Education
Bachelors in Accounting - Accounting And Finance
Northeastern Illinois
Chicago, IL12-2025
Associate of Arts - General Studies
Wilbur Wright College
Chicago, IL05.2022
Skills
- Building rapport
- Professional appearance
- Adaptability
- Follow-through skills
- Sales
- Attention to detail
- Communication
- Customer service
Timeline
Front Desk Associate
The Glen Club
09.2024 - Current
Residential Leasing Agent
Fulton Grace Realty
03.2024 - Current
Retail Sales Associate
L.L. Bean
10.2023 - 01.2024
In Store Shopper
Whole Foods
10.2023 - 01.2024
Grocery Associate
Jewel
05.2023 - 08.2023
Self-employed Online Sneaker Resell Business
Instagram
08.2019 - Current
Customer Service Associate
Walgreens
01.2019 - 08.2019
Cashier
Marianos
03.2018 - 11.2018
Bachelors in Accounting - Accounting And Finance
Northeastern Illinois
Associate of Arts - General Studies
Wilbur Wright College