Justin Sosa
New York
Summary
Highly skilled and experienced HR Partner with a proven track record of successfully partnering with organizations to drive strategic business initiatives. Deep understanding of HR best practices and compliance, talent management, employee engagement, and change management. Strong problem-solving and communication skills, with the ability to build strong relationships across all levels of the organization. Effective in driving performance management, leadership development, and implementing HR processes that support organizational objectives. A collaborative and results-driven professional who consistently delivers excellence in HR services and contributes to the overall success of the business.
Dynamic Human Resources Generalist with 5+ years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Edikted
09.2024 - Current
- Oversee daily store operations, ensuring efficient inventory management, sales execution, and staff coordination.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Lead a team of 80 employees, providing training, mentorship, and performance evaluations.
- Implement strategies to improve store profitability and customer satisfaction, achieving 15% increase in sales.
- Collaborate with HR department to manage recruitment, onboarding, and retention efforts, reducing turnover by 8%.
Human Resources Generalist
H&M
10.2019 - Current
- Developed and executed HR strategies aligned with business objectives, resulting in improved employee engagement and retention
- Provided coaching and guidance to managers on HR policies, procedures, and best practices, ensuring compliance and minimizing legal risk
- Developed and executed talent acquisition strategies to attract and hire top talent, resulting in a 20% increase in qualified candidates and filling critical positions within desired timeframes
- Implemented performance management programs, including goal setting, performance evaluations, onboarding programs and individual development plans, resulting in improved employee productivity and satisfaction
- Created and delivered HR policies and procedures, ensuring compliance with labor laws and regulations, mitigating legal risks, and promoting a positive and inclusive work environment
- Designed and facilitated training and development programs, including leadership development, diversity and inclusion, and employee engagement initiatives, fostering a culture of continuous learning and professional growth
- Created and delivered training sessions on HR policies and procedures, ensuring compliance and promoting a positive work environment
- Managed employee performance evaluation process, resulting in improved performance and increased employee morale
Department Manager
H&M
02.2016 - 10.2019
- Created and executed marketing campaigns to drive foot traffic and increase brand awareness, resulting in a 15% growth in customer base
- Successfully exceeded monthly sales targets by 10% through effective team leadership and strategic sales planning
- Oversaw department operations, including inventory management, purchasing, and customer service, resulting in a 10% increase in sales
Education
in Business Administration -
Mercy College
Dobbs Ferry, New York05.2017
Skills
- Employee Relations
- Diversity
- Recruitment
- Staff Coaching
- HR Best Practices
- Organizational Development
- Leadership Development
- Internal investigations
- Labor law compliance
- Knowledgeable in all HR systems
- Employment law
- Procedures implementation
- Performance management
- Performance appraisals
Timeline
Assistant Store Manager
Edikted
09.2024 - Current
Human Resources Generalist
H&M
10.2019 - Current
Department Manager
H&M
02.2016 - 10.2019
in Business Administration -
Mercy College
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