Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Justin Spellman

Pueblo,CO

Summary

Knowledgeable Service Advisor with solid background in delivering high-quality customer service and resolving automotive issues efficiently. Successfully guided clients through repair processes while ensuring their complete satisfaction. Demonstrated expertise in diagnostics and repair coordination, fostering strong client relationships and team collaboration.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Surface Treater

CS Wind America
09.2023 - Current
  • Operated forklift and other heavy equipment to move towers between locations with accuracy and safety
  • Utilized skills in placing, resetting and transporting wind tower sections
  • Collaborated effectively with co-workers across departments to meet objectives quickly and efficiently
  • Adhered to all safety regulations while using hazardous chemicals, such as detergents and bleaches
  • Evaluated the effectiveness of current cleaning processes and products making recommendations for improvement where necessary
  • Minimized environmental impact by ensuring proper waste disposal procedures were followed during all treatment projects.

Shop Owner

Spellman Specialties
10.2018 - Current
  • Listed and shipped orders daily for 3 different e-commerce platforms
  • Developed and executed marketing programs as well as general business solutions resulting in increased traffic and sales
  • Researched and purchased merchandise to achieve a 73% sell-through rate on average
  • Created multiple contacts with various companies to distribute toys such as Hasbro, Lego, and Nerf
  • Monitored inventory levels, ordered merchandise, and maintained stockroom organization
  • Provided exceptional customer service by resolving inquiries promptly and efficiently
  • Cultivated relationships with vendors to negotiate favorable terms for purchasing goods

Assembly Technician II / Brazer

Trane Technologies
06.2022 - 07.2023
  • Performed component installation and set up and operated assembly equipment
  • Utilized hand tools, power tools, and precision measuring instruments to assemble parts with accuracy and speed
  • Reviewed inventory records to identify shortages or excesses in supplies necessary for assembly operations
  • Performed quality control checks on all completed assemblies before shipping out
  • Troubleshot and identified the source of the defect to perform necessary repairs
  • Repaired faulty products using a brazing torch, rework station, and other appropriate tools
  • Ran test cycles and conducted quality audits to maintain accuracy and quality
  • Observed equipment operations to detect malfunctions and notify supervisors of issues

Warehouse Associate

RightDirection Technology Solutions
01.2022 - 03.2022
  • Packaged and sealed products according to order size and specifications
  • Used scanners to document pertinent carton-level information
  • Successfully managed and organized warehouse inventory
  • Performed physical inventory counts regularly
  • Pulled and preparing product for shipment, verifying the exact number and type of product before loading and shipping
  • Maintained facility equipment and materials in a neat, clean, and orderly fashion

Warehouse Associate

Target Corp
09.2019 - 12.2021
  • Follow all safety policies and procedures to ensure a safe working environment for all team members
  • Attend safety trainings to learn how to work safely in a fast-paced warehouse environment
  • Pack, load, and ship items to stores and guests
  • Ensure accurate processing of merchandise to our stores and guests
  • Work safely, quickly and efficiently to handle freight and move inventory throughout the warehouse
  • Maintain a neat, clean, and organized work area
  • Report to work on time and complete job tasks as assigned accurately and on time
  • Engage in problem solving to support continuous improvement
  • Verify last contents loaded and secure packages in trailer and secure trailers

General Manager

Aaron's
01.2018 - 08.2018
  • The main job description is the acquisition and maintenance of customers
  • Learn recruiting and staffing procedures for a store
  • Close all lease agreements properly and assist with the completion of quality control calls on all new lease agreements within 1 business day of delivery
  • Assist with physically monitoring the back door whenever inventory movement occurs
  • Plan and organize to meet or exceed forecasted financial goals
  • Used customer feedback for improving operations and building brand loyalty

Store Manager

Rent-A-Center
10.2012 - 12.2017
  • Provide customers access to high-quality goods that enhance their quality of life
  • Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approve rental agreements, and monitor planned results for sales as measured by revenue and growth
  • Account Management: Oversee direct coworker's collection activities, follow up on accounts that require manager interventions, approve customer commitments, and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections
  • Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensuring compliance with company policies, protecting company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly
  • Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for an assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and training for exceptional customer service

Material Handler

Schwan's Home Delivery
09.2011 - 09.2012
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Managed inventory levels with precision, performing regular audits and adjusting as necessary.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.

Education

Certificate of Technical Studies - Automotive Collision

Pueblo Community College
Pueblo, CO
01-2005

Skills

    Electric forklift

    Diesel Forklift

    Account Manager

    Critical Thinking

    Time Management

    Hydraulic systems

    Attention to detail

    Team work

    Flexibility

    Integrity

Accomplishments

  • Supervised team of 14 staff members.
  • Rent A Center Perform to Win 2016.

Certification

  • Crane Certification
  • Forklift Certification
  • Driver's License

Timeline

Surface Treater

CS Wind America
09.2023 - Current

Assembly Technician II / Brazer

Trane Technologies
06.2022 - 07.2023

Warehouse Associate

RightDirection Technology Solutions
01.2022 - 03.2022

Warehouse Associate

Target Corp
09.2019 - 12.2021

Shop Owner

Spellman Specialties
10.2018 - Current

General Manager

Aaron's
01.2018 - 08.2018

Store Manager

Rent-A-Center
10.2012 - 12.2017

Material Handler

Schwan's Home Delivery
09.2011 - 09.2012

Certificate of Technical Studies - Automotive Collision

Pueblo Community College

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