Justin Staples
Savannah,MO
Summary
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
5
5
years of professional experience
Work History
Frozen and Dairy Associate
Walmart
09.2019 - 05.2021
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
- Participated in ongoing training and development opportunities to stay current with industry trends and enhance overall performance as a Frozen and Dairy Associate.
- Maintained a clean, organized, and visually appealing department through regular cleaning tasks.
- Enhanced customer satisfaction by promptly and accurately stocking frozen and dairy products.
- Collaborated with other associates to resolve customer concerns and provide exceptional service.
Merchandiser
Keurig Dr. Pepper Snapple Group
06.2021 - 12.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Established strong vendor relationships to maintain and support business.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
Gas Station Clerk
Hy-Vee
03.2024 - Current
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Education
High School Diploma -
Maryville High School
Maryville, MO05.2021
Bachelor of Science - Prechiropractic Studies
Northwest Missouri State University
Maryville, MO05.2025
Skills
Customer service and assistance
Cleanliness and hygiene
Operating cash register
Stocking shelves
Complaint Handling
Adaptability and Resilience
Merchandising Techniques
Teamwork and Collaboration
Customer Service
Problem-Solving
Cleaning and sanitation
Organizational abilities
Flexible Schedule
Hobbies
Playing Soccer
Spend time with friends and family
Picture Editing
Listen to Music
Go Fishing
Walking Dogs
Timeline
Gas Station Clerk
Hy-Vee
03.2024 - Current
Merchandiser
Keurig Dr. Pepper Snapple Group
06.2021 - 12.2023
Frozen and Dairy Associate
Walmart
09.2019 - 05.2021
High School Diploma -
Maryville High School
Bachelor of Science - Prechiropractic Studies
Northwest Missouri State University