Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Vessel Agent
Gulf Harbor Shipping
04.2023 - Current
Responsible for ensuring clients vessels arrive and depart at their given port destinations in accordance with the clients' interest in conjunction with the regulations and standards set by governmental agencies
Contact and oversee essential vendor services such as pilotage, towage and labor while preparing and submitting a proforma estimate to the Principal as it relates to port costs.
Maintain communications with Principal, as well as appropriate terminal personnel, shippers, receivers, vendors and government agencies.
Monitor the quality of services provided by vendors and review vessel invoices for accuracy in terms of service time and published tariff.
Personal Assistant
Carmichael Fund
03.2020 - 07.2022
Oversaw personal and professional calendars and coordinated appointments for future events.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Maintained appropriate filing of personal and professional documentation.
Imports Coordinator
Hennes & Mauritz L.P. (H&M)
08.2017 - 01.2020
Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
Coordinated shipments of product from country of origin to final destination by both air and land transport.
Warehouse Manager-South
Kreative Displays Liquor Merchandising
12.2015 - 02.2017
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Night Shift Mail Supervisor
On Demand Mail Services
09.2014 - 11.2015
Monitored workflow to improve employee time management and increase productivity.
Oversaw daily operations , ensuring smooth workflow and timely completion of tasks.
Evaluated employee performance and coached and trained to improve weak areas.
Lead Service Attendant
Amtrak
10.2008 - 05.2011
Managed team of 8 service attendants, ensuring timely completion of tasks and optimal performance.
Enhanced customer satisfaction by efficiently addressing and resolving service-related concerns.
Monitored inventory levels to avoid shortages and maintain adequate supplies at all times.
Oversaw facility maintenance activities, clean and safe environment for both guests and staff members alike.
Education
Bachelor of Science - Business Administration And Management
Roosevelt University
Chicago, IL
05.2014
Skills
Problem-solving skills
Positive Attitude
Customer service and care
Problem-Solving
Relationship Building
Clear Communication
Flexible Schedule
Timeline
Vessel Agent
Gulf Harbor Shipping
04.2023 - Current
Personal Assistant
Carmichael Fund
03.2020 - 07.2022
Imports Coordinator
Hennes & Mauritz L.P. (H&M)
08.2017 - 01.2020
Warehouse Manager-South
Kreative Displays Liquor Merchandising
12.2015 - 02.2017
Night Shift Mail Supervisor
On Demand Mail Services
09.2014 - 11.2015
Lead Service Attendant
Amtrak
10.2008 - 05.2011
Bachelor of Science - Business Administration And Management
Roosevelt University
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