Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operations.
Plan daily operations
Surveyed jobs to determine what was needed to complete the job
Handled all insurance and COI's for jobs, payroll, audits received for company
Installed floor coverings daily for customers
Attended meetings with General Contractors to determine what was needed to complete job
Managed local and long haul operations
Planned 17 drivers from short haul to long haul dispatch
Responsible for Profit and Loss statements
Managed local dispatch
Attended yearly operations meetings to discuss current and future budget plans
Responsible for all safety of equipment and daily safety operations
Responsible for daily Profit and Loss statements
Spoke with customers daily to determine their moving needs
Planned all daily operations and crews
Responsible for all payroll
Overseen all daily safety measures
Handled claims when customers filed claims
Began as Quality Control Manager
Traveled to all jobs to ensure proper moving and handling of customers' moves
Assisted in daily warehouse needs
Promoted to Operations Manager
Managed all local and short haul operations
Responsible for drivers' logs
Responsible for all local payroll and short haul payroll
Ran all daily office operations while in between General Managers
Traveled between Birmingham and Huntsville to assist in both offices