Justin Straughan
Dallas,GA
Summary
I bring a positive attitude and loyal work ethic everyday to the workplace and my home. With my diverse and hard working back ground and ample amounts of customer interactions. My goal is to grow my sales skills and further my customer service experiences.
Overview
8
8
years of professional experience
Work History
Home Evaluator
Arrow Exterminators, Inc
05.2023 - Current
- Responsible for home inspections regarding pest control, termite and wildlife/handyman solutions for both homeowners and realtors.
- Lead Arrows ethics and initiatives while out in the field with customers.
- Leading our sales meetings and sharing my knowledge of whats working and helping in the field amongst our team of technicians.
- Make a mark in my territory by attending festivals, supporting fundraisers, attending realtor and builder functions to broaden my network along with push company values.
- Bring field technicians and new sales members to ride along with me to teach and help understand our sales pitches and conversation starters with customers.
- Provided valuable input during proposal writing processes, contributing to successful project acquisitions for Arrow
- Maintained a high degree of professionalism when dealing with sensitive information or challenging situations during the course of an evaluation.
Pest Control Technician
Arrow Exterminators, Inc
07.2018 - 05.2023
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Manage 160+ customers a month by scheduling all appointments and completing all clients by end of calender month.
- Operate a company vehicle daily while maintaining cleanliness, courtesy and safe driving.
Roof Canvaser
Emerson Roofing
04.2018 - 10.2018
- Door to door canvassing on the weekends.
- Understanding of qualifying roofs and assessing damage from the street to start the conversation with customer.
- Set up appointments for the salesman to come close the deal .
- Able to safely use ladders around homes to gain access to the roof for pictures and inspection.
Sales Advisor
Hyundai Of Kennesaw
05.2017 - 07.2018
- Maintain a business professional appearance and attitude daily with customers.
- Build rapport with customers based on multipoint inspections completed by technicians.
- Be able to communicate and price issues found by technician back to the customer in a receptive and honest manner.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by offering advice on purchases and promoting additional products.
Carpenter Apprentice
Compleat Stair
08.2016 - 05.2017
- Study specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required.
- Cut or shape materials to specific measurements, using hand tools and machines.
- Build and repair stair stringers, handrails, pickets and treads to required specification.
- Understand radius handrails and radius staircases to create specialty and quality oak staircases.
- Assist the install crew with the delivery and installation of the curved staircase in customers home.
Education
High School Diploma -
Sequoyah High School
Canton, GA05.2016
Skills
- Proficient with Microsoft Office Suite (Word, Excel, Powerpoint)
- Skype, Zoom
- Knowledge of construction products and applications through carpentry job and home improvement
- Data entry and analysis
- Great with multitasking calls, paperwork and appointments from a company vehicle
- Detail Oriented
- Able to navigate and dissolve situations with upset customers and builders
- Communication, Scheduling appointments and Meetings are always a top priority
- Been an office Safety Coach and lead years of safety messages weekly to my office
- Coach my 5yr old sons baseball team for 5 seasons now and have brought our team to win 2 Championships
- Leadership is something I strive for
Timeline
Home Evaluator
Arrow Exterminators, Inc
05.2023 - Current
Pest Control Technician
Arrow Exterminators, Inc
07.2018 - 05.2023
Roof Canvaser
Emerson Roofing
04.2018 - 10.2018
Sales Advisor
Hyundai Of Kennesaw
05.2017 - 07.2018
Carpenter Apprentice
Compleat Stair
08.2016 - 05.2017
High School Diploma -
Sequoyah High School