Justin Strickland
Enterprise
Summary
Dedicated professional with strong background helping with customer orders, cash handling and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
10
10
years of professional experience
2009
2009
years of post-secondary education
Work History
Deli Clerk
Publix
Enterprise
05.2024 - Current
- Prepared deli products to ensure freshness and quality for customers.
- Assisted customers with orders and provided product recommendations.
- Maintained cleanliness and organization in the deli area and equipment.
- Stocked shelves with deli items to meet customer demand throughout the day.
- Operated slicing machines and scales to prepare meats and cheeses accurately.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Followed food safety regulations to ensure safe handling of all products.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Delivery Driver
Down Town Doughnuts
Enterprise
12.2023 - Current
- Delivered fresh doughnuts to local businesses.
- Managed efficient route planning to optimize delivery times.
- Collaborated with team members to coordinate delivery schedules.
- Assisted in inventory management
Customer Service Representative
Country Financial
Enterprise
04.2022 - 06.2023
- Assisted clients with policy inquiries and claims processing.
- Resolved customer complaints through effective communication and problem-solving.
- Educated customers about financial products and services offered by the company.
- Maintained accurate records of customer interactions and transactions.
- Developed strong customer relationships to encourage repeat business.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Clerk
Good To Go
Enterprise
05.2016 - 02.2021
- Processed customer transactions efficiently at a busy convenience store.
- Maintained stock levels and organized inventory on shelves and displays.
- Assisted customers with inquiries and provided product recommendations.
- Ensured cleanliness and safety standards were met throughout the store.
- Handled cash register operations and balanced cash drawers daily.
- Monitored product expiration dates and rotated stock regularly.
- Implemented store promotions to boost customer engagement and sales.
- Answered phones in a courteous manner while providing excellent customer service.
- Processed payments, refunds, and exchanges accurately and efficiently.
Education
Enterprise State Community College
Enterprise, AL 08.2011 - 04.2012
Enterprise Highschool
Enterprise, ALSkills
- Product preparation
- Food safety
- Equipment operation
- Stock management
- Customer assistance
- Inventory management
- Route optimization
- Customer relationship management
- Order processing
- Conflict resolution
- Effective communication
- Team collaboration
- Time management
- Employee training
- Attention to detail
- Inventory checks
- Equipment safety
- Sales expertise
- Data entry
- Sales proficiency
- Sanitation and safety standards
- Ordering procedures
- Work area maintenance
- Hospitality service expertise
- Register operations
- Cross-selling products and services
- Inventory rotation
- Cash handling
- Verbal and written communication
Timeline
Deli Clerk
Publix
05.2024 - Current
Delivery Driver
Down Town Doughnuts
12.2023 - Current
Customer Service Representative
Country Financial
04.2022 - 06.2023
Clerk
Good To Go
05.2016 - 02.2021
Enterprise State Community College
08.2011 - 04.2012
Enterprise Highschool