JUSTIN SWIFT
Murfreesboro,TN
Summary
Diligent professional skilled in animal care and customer service. Proven ability to handle emergency situations with composure and professionalism. Experienced in providing compassionate care to both owners and animals.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Animal Medical Center
05.2020 - Current
- Liaised with veterinarian to perform pre-surgical exams and assist during surgery.
- Conducted general maintenance of treatment room to keep equipment and machines clean and in operable condition.
- Administered medications orally or topically as prescribed by veterinarians.
- Collaborated with veterinary team to perform emergency treatment upon sick and injured animals.
- Monitored vital signs, administered medications, and provided nursing care.
- Performed basic laboratory tests such as fecal analysis and urinalysis as directed by veterinarians.
Operations Manager
Spirit Airlines Inc.
02.2024 - 08.2025
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
- Led cross-functional teams to implement strategic initiatives improving service delivery and customer satisfaction.
- Analyzed performance metrics to identify areas for operational improvement and cost reduction.
- Developed training programs for staff, fostering skill enhancement and operational excellence.
- Coordinated scheduling and resource allocation, optimizing workforce management during peak periods.
- Implemented safety protocols enhancing workplace safety and reducing incident reports significantly.
- Facilitated regular team meetings to promote communication, alignment, and accountability among staff members.
Manager
Sonic
05.2023 - 2024
- Placed orders into POS systems and handled cash and credit transactions.
- Handled customer complaints in a professional and courteous manner.
- Followed all safety and security procedures to reduce risks.
- Resolved customer complaints in a professional manner.
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
Education
High School Diploma - Animal Science
Middle Tennessee State University
Murfreesboro, TNSkills
- Time Management
- Surgical Procedure Support
- Medication Administration
- Veterinary Medicine
- Animal Restraining
- Customer relations
- Lab Operations
- Animal Surgery
- Animal Vaccinations
- Emergency Situations
Languages
French
Limited Working
Timeline
Operations Manager
Spirit Airlines Inc.
02.2024 - 08.2025
Manager
Sonic
05.2023 - 2024
Veterinary Assistant
Animal Medical Center
05.2020 - Current
High School Diploma - Animal Science
Middle Tennessee State University