Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Justin Tapia

San Antonio,TX

Summary

Entry-level experienced data analytics professional ready to deliver impactful insights and solutions. Expertise in data processing, predictive modeling, and data visualization. Collaborative team player known for adaptability and achieving results. Proficient in SQL, Python, and Tableau with focus on continuous improvement and innovation.

Overview

9
9
years of professional experience
2
2

Professional Certificates

Work History

eCommerce Associate

H-E-B Texas Grocery
04.2019 - Current
  • Manage daily eCommerce order fulfillment, ensuring customer satisfaction through meticulous retrieval and processing of 30+ orders
  • Conduct comprehensive in-store and inventory retrievals, demonstrating reliability and attention to detail in selecting and preparing customer purchases
  • Perform audit checks on customer orders to uphold stringent quality standards and accuracy
  • Provide timely and informative updates to customers on order changes, substitutions, and pickup schedules, enhancing communication and service excellence

Decision Science Intern

H-E-B Texas Grocery
05.2024 - 08.2024
  • Utilized Python and SQL to clean and process large datasets, enabling accurate data calculations and analysis
  • Developed a classification framework in Python to identify seasonal product trends, which was adopted following successful presentation to the customer analytics team
  • Created a Plotly dashboard to facilitate the decision science team's analysis of seasonal trends across 3,000+ products on a year-over-year basis

Data Analyst Intern

Cadence McShane Construction
05.2023 - 08.2023
  • Assisted in the development of an innovative ETL methodology, enhancing the efficiency of retrieving key financial and safety data
  • Automated project workflows and contributed to the design of a relational schema, optimizing data infrastructure
  • Created the organization's inaugural live safety dashboard, facilitating important quality and safety management dialogues

Community Marketing Agent

Wyndham Vacation Ownership
06.2016 - 08.2017
  • Developed and tailored over 10 unique vacation packages, facilitating the transition of diverse hotel guests to timeshare sales presentations
  • Delivered concierge services by guiding both tourists and residents toward premier attractions in San Antonio, ensuring enriched local experiences
  • Promoted and sold discounted promotional theme park packages to SeaWorld of San Antonio visitors, contributing to an enhanced guest experience

Field Marketing Agent

Holiday Inn Club Vacations
05.2015 - 05.2016
  • Delivered promotional drawings to guests at trade shows and festivals, exceeding lead generation goals by over 15%
  • Trained seasonal employees on lead qualifying procedures, ensuring adherence to company standard

Education

Master of Science - Data Analytics Engineering

Northeastern University
Boston, MA
12.2025

Certificate of Completion - Data Analytics and Visualization

The University of Texas At Austin
Austin, TX
12.2022

Bachelor's - Marketing

The University of Texas At San Antonio
San Antonio, TX
05.2022

Skills

  • Microsoft Excel
  • MS Office Suite
  • Data Analysis
  • Data Cleaning
  • Data Processing
  • Data Visualization
  • Database Management
  • Data Modeling
  • Data Management
  • Data Warehousing
  • Python
  • Jupyter
  • Pandas
  • NumPy
  • Tableau
  • PowerBI
  • Databricks
  • Big Data
  • Plotly
  • MySQL
  • Basic ETL/ELT
  • Git
  • Pivot Tables
  • Predictive Modeling
  • Statistical Analysis
  • Regression
  • Linear Modeling
  • Problem-Solving
  • Critical Thinking
  • Communication
  • Attention to Detail
  • Time Series Analysis
  • E-commerce Platforms
  • Organization skills
  • Teamwork and Collaboration
  • Active Listening

Certification

  • IBM Data Science Professional Certificate, IBM
  • IBM Data Engineering Professional Certificate, IBM

Timeline

Decision Science Intern

H-E-B Texas Grocery
05.2024 - 08.2024

Data Analyst Intern

Cadence McShane Construction
05.2023 - 08.2023

eCommerce Associate

H-E-B Texas Grocery
04.2019 - Current

Community Marketing Agent

Wyndham Vacation Ownership
06.2016 - 08.2017

Field Marketing Agent

Holiday Inn Club Vacations
05.2015 - 05.2016

Master of Science - Data Analytics Engineering

Northeastern University

Certificate of Completion - Data Analytics and Visualization

The University of Texas At Austin

Bachelor's - Marketing

The University of Texas At San Antonio

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Justin Tapia