Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Communication Skills
Timeline
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Justin Taylor

Fort Myers,FL

Summary

Enthusiastic client services professional with a strong background in directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding the highest ethical standards and maintaining customer trust.

Overview

7
7
years of professional experience

Work History

Class D Security Officer

ShellPoint Retirement Community
Fort Myers, FL
03.2023 - Current
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Monitored premises and recorded activity in daily officer reports.
  • Reported safety hazards for remediation response.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Guarded restricted areas to prevent unauthorized entry.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

Class D Security Officer

Statewide Security
Fort Myers, FL
01.2023 - 03.2023
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Responded to medical emergencies before paramedic and law enforcement arrival.
  • Investigated reported incidents to protect company assets.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Truck Driver

Two Men and a Truck
Fort Myers, FL
08.2022 - 02.2023
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Read and interpreted maps to determine vehicle routes.
  • Retained valid proof of insurance and registration in vehicles.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.

Supervisor

EDS solutions
Newark, NJ
12.2021 - 07.2022
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Security

CSI Security
Newark, NJ
03.2021 - 06.2022
  • Assessed physical security threats to determine scope of problems.
  • Upheld privacy and security requirements for customer information.
  • Maintained and enforced procedures for security of monies, credit and financial transactions and guest security.
  • Monitored fire, medical, and security alarms on campus.
  • Conducted security audits to identify potential vulnerabilities in physical security or staff safety.
  • Developed and maintained a comprehensive security manual as a reference for all security protocols and procedures.

Seasonal job

Bed Bath & Beyond
Port Reading, NJ
11.2021 - 12.2021
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Operated forklifts to fill or empty overhead spaces.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Moved large and bulky items manually or with pallet jacks or forklifts.

Picker/Packer/Forklift operator

Greener ways organic
Los Angeles, CA
04.2020 - 06.2020
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Tracked inventories and input equipment counts into warehouse databases.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Trained new employees regarding warehouse procedures and standards.

Salesman

Galaxy Toyota
Eatontown, NJ
02.2020 - 03.2020
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Managed sales negotiations and financing options.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Showcased vehicle features and took customers on test drives in local area.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Adhered to standards of quality and service and industry regulations.

Stock Associate

PC Richard and Son
Carteret, NJ
03.2017 - 07.2019
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assessed floor displays to restock merchandise.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Assisted customers with product, promotion and policy information.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Operated forklift to move and organize merchandise.
  • Ordered new supplies to restock and based on routine needs.
  • Communicated with customers to answer questions.

Education

High School Diploma -

Carteret High School
Carteret, NJ
06.2017

Class D Security License -

Florida Security & Firearms Training
08-2022

CMV Driver Certification -

Two Men in A Truck
08-2022

Skills

  • Communication
  • Securing gated communities/hotels
  • Staff Management
  • CCTV Surveillance
  • CCTV Monitoring
  • Ensuring safety
  • Time Management
  • Conflict Resolution
  • Interpersonal skills
  • Flexibility
  • Mentorship
  • Inventory control
  • Driving
  • Delivery
  • Sales
  • Customer Service
  • Shipping and receiving
  • Mechanical knowledge
  • Load and Unload
  • Data Entry
  • Data Collection
  • Upselling and cross-selling
  • Account updating
  • Product Knowledge
  • Consultative Sales
  • Appointment Scheduling
  • Critical Thinking
  • Creative Problem Solving
  • Explaining Service Options
  • Sales and Marketing
  • Calculating Prices
  • Goal Setting
  • Forklift Operation
  • OSHA Compliance
  • Production Reporting
  • Material Handling

References

Available upon request.

Leadership Experience

Highly organized and results-focused leader with experience in coaching and mentoring teams of 10 to 12 employees. Proven record of influencing projects to increase operational efficiency and improve collaboration among interdepartmental teams. Possesses exceptional communication and problem-solving skills.

Communication Skills

When it comes to working with others, I am a strong collaborator. I provide support to colleagues and initiate strong communication with other colleagues.

Timeline

Class D Security Officer

ShellPoint Retirement Community
03.2023 - Current

Class D Security Officer

Statewide Security
01.2023 - 03.2023

Truck Driver

Two Men and a Truck
08.2022 - 02.2023

Supervisor

EDS solutions
12.2021 - 07.2022

Seasonal job

Bed Bath & Beyond
11.2021 - 12.2021

Security

CSI Security
03.2021 - 06.2022

Picker/Packer/Forklift operator

Greener ways organic
04.2020 - 06.2020

Salesman

Galaxy Toyota
02.2020 - 03.2020

Stock Associate

PC Richard and Son
03.2017 - 07.2019

High School Diploma -

Carteret High School

Class D Security License -

Florida Security & Firearms Training

CMV Driver Certification -

Two Men in A Truck
Justin Taylor