Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Manager
Justin Terry

Justin Terry

Manager - Financial Services Marketing and Sales Strategy
Winter Park,FL

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

7
7
years of professional experience

Work History

Manager - Global Sales and Marketing Strategy

Broadridge Financial Services
09.2022 - Current
    • Cross-trained existing employees with COO to maximize team agility and performance.
    • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
    • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
    • Reduced operational costs through comprehensive process improvement initiatives and resource management.
    • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
    • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Sr. Consultant II, Digital - Experience, Engagement, and Platforms

Protiviti
04.2022 - 09.2022
  • Implement and manage workflow process platforms for clients, including Salesforce, Wrike, and
  • Adobe Workfront, resulting in increase in productivity and reduction in operational costs
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Identified new revenue ideas and opportunities within existing markets.
  • Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
  • Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
  • Optimized resource allocation by analyzing project requirements thoroughly and assigning appropriate personnel.

Senior Consultant - Client and Market Growth

Deloitte
01.2020 - 04.2022
  • Manage and direct marketing pursuits strategy to promote virtual service offerings, collaborating
    with over 20+ account teams in process
  • Execute end-to-end strategy, build, and implementation of 240+ Deloitte virtual experiences
    annually within ON24, Salesforce, AEM scheduling, email distribution, and A/B
    testing
  • Perform all functions of virtual experiences, including material development,
    accreditation compliance, coaching and directing c-suite presenters, content creation,
    troubleshooting, and in-event execution for audiences of 500-20,000 attendees
  • Collaborate with USI (India) colleagues, identifying opportunities for program change
    and improvement, supervise implementation of new product developments and
    rollouts of five virtual experience software programs

Production Supervisor

PPK - Contender Productions
01.2019 - 01.2020
    • Evaluated team member performance regularly to identify and resolve productivity concerns.
    • Achieved on-time shipments goal by empowering employees to continued success.
    • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
    • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.

Production Coordinator - Contract

Comedy Central
07.2017 - 12.2018
    • Created and maintained schedules and provided internal support for manufacturing teams.
    • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
    • Supported continuous improvement initiatives by identifying areas for process optimization.
    • Collaborated with production team to support effective resource allocation.

Education

Bachelor of Arts - Communication Studies

High Point University
High Point, NC
05.2017

Skills

  • Operations Strategy
  • CVENT
  • PowerBI
  • Microsoft 365
  • Social Media: LinkedIn Navigator, Sprinklr
  • Adobe Workfront
  • Wrike
  • Smartsheet
  • Salesforce
  • In-Person Events
  • Project Management
  • Adobe Creative Cloud
  • Digital Transformation
  • UX Design and Management
  • Mac Computer Skills
  • ON24/Zoom/Socialive
  • Policy Implementation
  • Expense Tracking
  • Marketing
  • Workforce Management

Affiliations

Multicultural Associates Network Operations Lead

Timeline

Manager - Global Sales and Marketing Strategy

Broadridge Financial Services
09.2022 - Current

Sr. Consultant II, Digital - Experience, Engagement, and Platforms

Protiviti
04.2022 - 09.2022

Senior Consultant - Client and Market Growth

Deloitte
01.2020 - 04.2022

Production Supervisor

PPK - Contender Productions
01.2019 - 01.2020

Production Coordinator - Contract

Comedy Central
07.2017 - 12.2018

Bachelor of Arts - Communication Studies

High Point University

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Justin TerryManager - Financial Services Marketing and Sales Strategy