Organized fitness leader who develops individualized client programs and engaging classes for diverse skill levels. Guides clients in strength training techniques to improve cardiovascular and mental health.
Overview
14
14
years of professional experience
Work History
Personal Trainer at Harvard University
Health Fitness
Cambridge, Massachusetts
07.2018 - Current
Trained clients during strength training, cardio vascular exercise and stretching.
Designed specific workout systems for individual clients based on performance ability.
Explained exercise modifications and contraindicated movements to participants with history of injury.
Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Drove client retention, managing daily classes and individual sessions.
Personal Trainer at Harvard University
Town Sports International
Cambridge, Massachusetts
09.2013 - 07.2018
Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Met health education and wellness objectives with implementation of new training programs.
Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
Created inspirational physical training initiatives to foster healthy lifestyle decisions.
Operations Manager at Harvard University
Town Sports International
Cambridge, Massachusetts
11.2010 - 02.2015
Met with customers to discuss service needs and offer available solutions.
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Met with customers to discuss service needs and develop effective and practical solutions.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Front Desk Manager
Town Sports International
Cambridge, Massachusetts
11.2010 - 11.2011
Oversaw front desk operations including scheduling, staff productivity and member satisfaction.
Trained new staff on correct procedures, compliance requirements and performance strategies.
Greeted visitors and members upon arrival, offered assistance and answered questions to build rapport and retention.
Education
Bachelor of Science - Sports Management
Johnson & Wales University
Providence, RI
05.2009
Skills
ACSM CPT 2013- present
NASM CPT 2018-present
CPR Certified
Small and Large Group Instructor
Individualized Training Programs
Injury Prevention
Timeline
Personal Trainer at Harvard University
Health Fitness
07.2018 - Current
Personal Trainer at Harvard University
Town Sports International
09.2013 - 07.2018
Operations Manager at Harvard University
Town Sports International
11.2010 - 02.2015
Front Desk Manager
Town Sports International
11.2010 - 11.2011
Bachelor of Science - Sports Management
Johnson & Wales University
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