JUSTIN TINKLER
San Dimas,CA
Summary
Seasoned sales professional possessing broad knowledge of sales strategies and customer relationship management. Well-versed in identifying potential leads, negotiating deals, and closing sales. Strong communication skills combined with problem-solving abilities have consistently contributed to driving business growth. Made significant contributions to previous work environments by fostering long-term client relationships through personalized customer service.
Overview
11
11
years of professional experience
Work History
Independent Insurance Broker
Golden Outlook
Buena Park, CA
03.2022 - Current
- I interacted with the senior population and conducted educational Medicare presentations at senior centers and homes.
- Reviewed insurance inquiries, working effectively to accommodate various requests to build the agency's reputation as a service provider.
- Conducted in-home presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Maintain client retention through constant CRM management, and frequent client servicing..
- Attend yearly mandated training to review up-to-date changes within the insurance field.
National Guardsmen
California Army National Guard
Orange, CA
08.2019 - Current
- Perform as a member of a security team during drills and simulated state emergencies.
- Aid in the mobilization of vehicles, troops and supplies.
- Assist in the accountability and maintenance of equipment.
- Attend training to maintain wealth of knowledge enabling quick decision-making during state emergencies.
- Civil duties providing assistance to health and public facilities during emergencies.
Real Estate Agent
Cira Commercial Real Estate Inc
Monrovia, CA
11.2018 - Current
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Verified accuracy of documentation and fund disbursements for sales.
Operations Trainer
Molina Healthcare Inc
Pomona, CA
12.2017 - 11.2018
- Gathered and organized supplementary material to support structured lessons.
- Assessed employee needs to develop effective claims training plans.
- Managed group and one-on-one support services for employees.
- Consistently coordinated facilitation of new company updates/procedures to new and existing employees.
- Kept team activities in compliance with safety, regulatory and environmental guidelines.
- Utilized a variety of teaching methods including lectures, role-playing exercises, simulations.
Claims Representative
Molina Healthcare Inc
Pomona, CA
04.2017 - 12.2017
- Quality customer service by adhering to member and provider inquiry.
- Assisted providers and physicians with claim related questions and/or discrepancies.
- Delegated any escalated issues to the appropriate department when needed.
- Lead duties such as assisting other claims agents with any questions or concerns.
Real Estate Sales Agent
Real Estate Heaven International Inc
South Pasadena, CA
08.2014 - 11.2018
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Accompanied buyers and sellers to home inspections and appraisals.
- Developed and maintained a list of properties suited to different needs and budgets.
- Advertised client properties through websites, social media, and real estate guides.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Administrative Assistant
Safe Homes For Seniors
Alhambra, CA
11.2015 - 04.2017
- Interviewed prospective clients to discover their financial needs and discuss existing coverage.
- Promoted agency products to potential clients
- Submitted up-to-date activity and production logs to agency management for review.
- Followed up with potential clients regarding online information requests.
- Managed the facilitation of patients to various assisted living facilities.
Education
Some College (No Degree) - Psychology
Mount San Antonio College
Walnut, CAHigh School Diploma -
Arcadia High School
2012
Skills
- Strong verbal communication
- Strong interpersonal and written communication
- People-oriented
- Highly Detail-oriented
- Strong conflict resolution
- Proficient computer skillset
- Exceptional time management
- Microsoft 365 series
- Marketing
- Business development
Affiliations
- Real Estate Salesperson License
- Accident and Health Insurance license
- Life only License
- AHIP Medicare Certification
Timeline
Independent Insurance Broker
Golden Outlook
03.2022 - Current
National Guardsmen
California Army National Guard
08.2019 - Current
Real Estate Agent
Cira Commercial Real Estate Inc
11.2018 - Current
Operations Trainer
Molina Healthcare Inc
12.2017 - 11.2018
Claims Representative
Molina Healthcare Inc
04.2017 - 12.2017
Administrative Assistant
Safe Homes For Seniors
11.2015 - 04.2017
Real Estate Sales Agent
Real Estate Heaven International Inc
08.2014 - 11.2018
Some College (No Degree) - Psychology
Mount San Antonio College
High School Diploma -
Arcadia High School
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