Justin Tinnin
Marketing Associate & Receptionist
Kerrville,TX
Summary
Enthusiastic Marketing Associate & Receptionist with a number of eclectic skills eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Seeking employment in HR and Administration, namely in Recruiting or Administrative/Executive Assistant positions. Clear understanding of marketing duties for a small business, client and business relations, and licensing in Insurance Services. Motivated to learn, grow and excel in tech-oriented lines of work, with experience in administrative duties, file organization, and programs such as Microsoft Office, Google Workspaces (G Suite), Amazon Workspaces, and Imageright.
Overview
3
3
Certifications
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Marketing Associate
Garrett Insurance Agency
Fredericksburg, TX
09.2020 - Current
- Conceptualized, directed, filmed, and edited marketing videos for social media platforms such as Facebook and LinkedIn, increasing our online traffic by 15% per video.
- Designed and formatted advertisements printed in newspapers, magazines, and newsletters.
- Organized and participated in community events and sponsorships to build client relations and bolster company visibility, bringing in at least 3 new business quotes per event.
- Maximized the company's image by using In-person and virtual marketing techniques to ensure brand exposure and maintain existing customer loyalty.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Optimized advertising efforts by developing content for media relations, corporate communications and community posts, bolstering online engagement by 15%.
- Managed full-cycle marketing and advertising strategies including estimating costs, managing resource allocation and adjusting production schedules.
- Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
Receptionist
Garrett Insurance Agency
Fredericksburg, TX
09.2019 - Current
- Used Microsoft Office to draft professional company notices, document meeting minutes, track new business progress, and take extensive notes to support business objectives and growth.
- Provided clerical support to 40+ company employees by copying, faxing and filing documents, increasing agent productivity by at least 20%
- Kept records in Amazon Workspaces & Imageright to maintain data by entering and updating information.
- Balanced Insurance Agent availability, customer schedules and maximum load levels when scheduling appointments.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel, taking 100+ calls per day with a 90% satisfaction rate.
Teller Supervisor
Kerr County Federal Credit Union
Kerrville, TX
02.2019 - 08.2019
- Managed team of 7 employees, overseeing hiring, training, and professional growth of employees, hiring 2 employees during my tenure.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches with 98% accuracy
- Answered at least 100 daily telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services, increasing member aquirement by 17%.
- Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
Student Teacher
Randall High School
Amarillo, TX
08.2018 - 12.2018
- Took over multiple-level Secondary Theatre classes for 4 months, managing all classroom assignments, student needs and recordkeeping.
- Worked with teachers to design lesson plans and coordinate activities for Theatre classes, consistently noting successful ideas and identifying areas for improvement.
- Integrated new strategies for optimal classroom management and behavioral control.
- Administered quizzes and tests, and documented grades.
- Kept records of student progress for teachers and parents, including details such as behavior, grades, comprehension and personal growth.
Teller - Seasonal
Kerr County Federal Credit Union
Kerrville, TX
06.2015 - 08.2018
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Worked closely with Teller Supervisor to maintain optimum levels of communication to effectively and efficiently complete projects with at least 97% accuracy rate.
- Performed at least 50 daily customer transactions for money orders, cashiers checks, deposits and withdrawals.
Education
Bachelor of Arts - All Level/K-12 Theatre Education
West Texas A&M University
Canyon, TX 08.2015 - 12.2018
Skills
Digital marketing
Certification
Certified Notary Public, Texas
Timeline
Marketing Associate
Garrett Insurance Agency
09.2020 - Current
Receptionist
Garrett Insurance Agency
09.2019 - Current
Licensed P&C Insurance Agent, Texas
08-2019
Certified Notary Public, Texas
04-2019
Teller Supervisor
Kerr County Federal Credit Union
02.2019 - 08.2019
Teaching Certification, Texas
12-2018
Student Teacher
Randall High School
08.2018 - 12.2018
Bachelor of Arts - All Level/K-12 Theatre Education
West Texas A&M University
08.2015 - 12.2018
Teller - Seasonal
Kerr County Federal Credit Union
06.2015 - 08.2018
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