Summary
Overview
Work History
Skills
References
Timeline
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Justin Torres

Antioch,California

Summary

Passionate and hard working creative leader with a drive to train and develop both an individuals growth while propelling the company's overall mission. Well versed in marketing, recruiting and building strong a bench of talent, creating effective training programs and using sales strategies and innovative store visuals to boost brand awareness and drive for results.

Overview

17
17
years of professional experience

Work History

Store Manager

Ray-Ban
10.2021 - Current
  • 2024 FLDP (Field Leadership Development Program) participant
  • Managed 2.5 million dollar store through Q1-Q2 while maintaining results in home store.
  • Traveled and sent my team throughout the region to assist with understaffed/underperforming stores.
  • Participated in corporate events such as Coachella and Art Basil representing the brand and product.
  • Created visual displays to highlight new and featured products.
  • Analyzed customer feedback and shopper trends to inform display designs.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Traveled throughout region to assist with understaffed/under performing stores.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Store Manager

Banter By Piercing Pagoda
10.2020 - 10.2021
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Opened new concept location in 2020
  • Partnered with District Manager and DTSM to identify key areas of operation to further assist training and development for district Store Managers and staff
  • Manage controllable aspects within store to maximize sales and key metrics.
  • Analyze business trends to strategize moving forward.
  • Train staff on business acumen, and company values to increase sense of accountability with personal and store results.

Retail Lead

ThredUP Inc.
06.2018 - 02.2020
  • Assisted in the opening of 3 new locations and managed through the closing of 1 location.
  • Created training handbook with related course material for on-boarding and training new hires.
  • Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
  • Developed curriculum and lesson plans to achieve objectives of each course for brick and mortar locations.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Assisted in buying and merchandising of product in store.
  • Created and implemented marketing and sales strategies to grow overall business.

Store Manager

Vans
08.2012 - 01.2018
  • 2017 'Store Manager of the Year' nominee
  • 2017 Accelerated Leadership Program member
  • 4.6 million Flagship Store Manager
  • Oversaw remote market in lieu of District Manager
  • Conducted District Manager and Loss Prevention Impact visits in stores
    Travel district in lieu of District Manager
  • Conduct final interviews for all candidates across multiple districts
  • Rookie Mentor 2015-2016
  • Implemented Department of Responsibilities for support management to further training development while driving business results
  • Created content and facilitated district Assistant Manager Meeting
  • Partnered with VP and men's product buyers to determine opportunities in overall product quality
  • Strong internal and external bench of talent for store and district
  • Facilitated new company program trainings amongst district
  • Created training content and facilitated group learnings to West Coast store Managers

Store Manager

Pac Sun
01.2011 - 07.2012
  • Managed installation of visual merchandising displays, urging team to with speed and accuracy.
  • Manage sales results in store (including effective planning to maintain budget; meeting daily/monthly and quarterly goals; managing labor)
  • Created visual displays to highlight new and featured products.
  • Mentor and support team members at both store and district level through leadership skills; impeccable brand knowledge; ability to leverage responsibilities and develop others
  • Implemented district wide training
  • Created and facilitated district areas of responsibilities for lower management's development

Store Manager

Zumiez
01.2008 - 10.2009
  • Consistently regulate payroll and inventory, visual sets throughout district, markdowns constructed schedules
  • Identified as top talent Assistant Manager, attending 2008 company wide Manager meetings
  • 2nd place finish Assistant Manager Competition Role Play 2008
  • Top 150 company wide sales 2008
  • Interviewed job candidates and made staffing decisions to fill district positions
  • Assist District Manager in facilitating conference calls

Skills

  • Strategic thinker
  • Excellent Leadership Skills
  • Empowers high-performing sales teams
  • Goal-oriented
  • Talent Assessment and qualification
  • Visual Merchandising
  • Recruiting
  • Staff training and development
  • Strong business acumen
  • Excellent verbal and written communication skills
  • Personnel Development
  • Strategic planning
  • Team management

References

  • Gage Conroy (469) 968-6260
  • Larissa Romo (831) 406-0966
  • Jessica Trader (415) 672-7656


Timeline

Store Manager

Ray-Ban
10.2021 - Current

Store Manager

Banter By Piercing Pagoda
10.2020 - 10.2021

Retail Lead

ThredUP Inc.
06.2018 - 02.2020

Store Manager

Vans
08.2012 - 01.2018

Store Manager

Pac Sun
01.2011 - 07.2012

Store Manager

Zumiez
01.2008 - 10.2009

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