Justin Torres
Irving
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
TAM Property Management
03.2025 - Current
- Assisted prospective tenants in navigating leasing applications and agreements.
- Conducted property tours, highlighting amenities and addressing tenant inquiries effectively.
- Collaborated with marketing team to enhance property visibility through digital platforms.
- Managed lease documentation, ensuring compliance with company policies and regulations.
- Trained and mentored new leasing staff on operational procedures and customer service standards.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Leasing Consultant
RRliving
07.2023 - Current
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
Leasing Consultant
Lincoln Property
08.2020 - 07.2023
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Tracked leads using CRM software and followed up with interested parties.
- Contacted and followed up with tenants on renewal notices.
- Detailed application requirements and answered questions from prospective tenants.
- Conducted background checks on applicants.
- Conducted informative and personalized tours, resulting in new leases.
- Received rent payments and tracked transactions in accounting software.
Education
High School Diploma -
Medina Valley High School
Castroville, TXSome College (No Degree) - Business Administration And Management
Kilgore College
Kilgore, TXNo Degree - Business Management
Texas State University
San Marcos, TXSkills
- Customer service
- Fair housing regulations
- Customer service expertise
- Leasing and sales
- Phone and email etiquette
- Application processing
- Sales techniques
- Property tours
- Lease oversight
- Lease renewals
- Clear communication
- Creative problem solving
- Team collaboration
Timeline
Leasing Consultant
TAM Property Management
03.2025 - Current
Leasing Consultant
RRliving
07.2023 - Current
Leasing Consultant
Lincoln Property
08.2020 - 07.2023
Some College (No Degree) - Business Administration And Management
Kilgore College
High School Diploma -
Medina Valley High School
No Degree - Business Management
Texas State University