Justin Towery
Lexington,SC
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
Work History
Store Manager
Belk
Orangeburg, SC
03.2024 - Current
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Established customer service standards and monitored staff compliance.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Team Manager
Belk
Columbia, SC
04.2023 - 03.2024
- Mentored junior members of the sales team on best practices in lead generation tactics.
- Resolved customer complaints regarding sales and service.
- Directed and coordinated products, services and sales activities.
- Conducted regular meetings with the sales team to review goals, discuss challenges, and strategize for upcoming campaigns.
Operations Team Manager
Belk
Columbia, SC
11.2020 - 03.2023
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided guidance to workers on proper handling techniques to prevent product damage.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Supervised unloading of incoming shipments and ensured accuracy of product quantities.
Brand Manager
Ralph Lauren
Columbia, SC
08.2013 - 09.2020
- Responsible for scheduling regular visits to multiple large-volume retail locations throughout SC and GA to execute corporate directives within all families of business, with strict deadlines.
- Coordinated and scheduled events with members of store management and our corporate team to achieve desired results.
- Collaborated with sales teams on product launches, promotions and pricing strategies.
- Created launch plans that included strategic objectives, tactics for execution, timelines for completion and budget allocation.
Education
Bachelor of Arts - Retail Management
University of South Carolina
Columbia, SC08-2012
Skills
- Store operations oversight
- Promotional planning
- Personnel development
- MS office proficient
- Team leadership and coaching
- Product merchandising
Timeline
Store Manager
Belk
03.2024 - Current
Sales Team Manager
Belk
04.2023 - 03.2024
Operations Team Manager
Belk
11.2020 - 03.2023
Brand Manager
Ralph Lauren
08.2013 - 09.2020
Bachelor of Arts - Retail Management
University of South Carolina
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