Justin Townsend
Gardner,KS
Summary
Proactive MEP Specialist and Field Service Representative with 10 years of data center experience, field coordination and safety compliance. Skilled in technical communication, quality assurance, and problem-solving, fostering strong client relationships and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
MEP Specialist
Schneider Electric
10.2023 - Current
- Oversaw commissioning activities for projects to ensure proper functioning of all Schneider Electric systems prior to handover.
- Built and maintained relations between Schneider Electric and external vendors.
- Coordinated with Schneider Electric and other vendors to ensure adherence to project specifications and timelines.
- Ensured safety on job sites through strict adherence to regulations and implementation of hazard prevention measures during construction activities.
Field Service Representative
Schneider Electric
08.2015 - 10.2023
- Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
- Developed lasting relationships with clients through excellent communication and professionalism.
- Enhanced customer satisfaction by providing timely and efficient field service support.
- Contributed to increased revenue growth, identifying upsell opportunities during service visits.
- Collaborated with cross-functional teams to resolve complex technical issues effectively.
Education
Associate of Applied Science - Electronic Engineering Technology
Hutchinson Community College
Hutchinson05.2014
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Root Cause Analysis
- Technical communication
- Management collaboration
- Organizational Skills
- Task Prioritization
- Project Planning
Training
OSHA 30-Hour Construction Course
OSHA 10-Hour Construction Course
NFPA 70E Safety Training
First-aid/ CPR/ AED Training
Timeline
MEP Specialist
Schneider Electric
10.2023 - Current
Field Service Representative
Schneider Electric
08.2015 - 10.2023
Associate of Applied Science - Electronic Engineering Technology
Hutchinson Community College