Justin Trotta
Oakland,CA
Summary
Human Resources leader with 10+ years of experience driving operational excellence across multi-state organizations. Proven expertise in HR generalist functions, compliance, and employee relations, with a strong command of California labor laws. Skilled in streamlining the employee lifecycle, resolving complex workplace issues, and leading HRIS implementations to improve efficiency and data integrity. Adept at managing high-volume HR operations, enhancing internal processes, and building scalable systems that support organizational growth.
Overview
18
18
years of professional experience
Work History
HR Generalist
Baco Realty
San Francisco, CA
03.2023 - Current
- Managed the full employee lifecycle for 200+ employees using ADP Workforce Now, reducing onboarding time by 25% through process streamlining and improved coordination with department leads.
- Ensured compliance with California labor laws by reviewing and updating company handbooks annually; partnered with legal advisors to maintain 100% audit readiness across all HR documentation.
- Administered LOAs, benefits enrollment, and biweekly payroll for a diverse workforce; achieved 99.8% payroll accuracy and reduced benefits enrollment errors by 40% by implementing a standardized audit process.
- Led the transition of the training platform from Kantola to DISA, resulting in a 50% increase in training completion rates and improved tracking of compliance certifications across departments.
- Implemented and managed an employee recognition program using Awardco, resulting in a 30% increase in monthly peer-to-peer recognition submissions and measurable improvements in employee engagement scores on annual surveys.
- Conducted workplace investigations and resolved employee relations issues with a 95% resolution rate within 10 business days, contributing to a 20% reduction in repeat grievances year-over-year.
HR Generalist & Sr. HRIS Analyst
Lucira Health
Emeryville, CA
08.2021 - 12.2022
- Managed onboarding and offboarding for over 300 employees, achieving a 20% reduction in onboarding time by streamlining processes and implementing digital documentation workflows.
- Implemented and optimized HR systems, enhancing data accuracy by 30% and ensuring compliance with state and federal regulations through improved record-keeping and reporting capabilities.
- Assisted in developing and conducting new hire orientation, contributing to a 15% increase in new employee engagement scores within the first 90 days, as measured by post-orientation surveys.
- Supported benefits administration, leading to a 25% decrease in enrollment errors and improving employee satisfaction with benefits processes, as reflected in annual HR feedback surveys.
Human Resources Specialist
YMCA Of San Francisco
San Francisco, CA
09.2019 - 08.2021
- Managed HRIS for 2,000+ employees, ensuring 99.9% data accuracy and compliance with federal and state regulations, contributing to seamless payroll and benefits administration.
- Streamlined onboarding and offboarding processes, reducing average onboarding time by 30% and improving new hire retention by 15% through the implementation of standardized procedures and checklists.
- Conducted comprehensive audits of employment files, achieving a 100% compliance rate during internal reviews and external audits, and proactively addressing discrepancies to mitigate risk.
- Provided HR policy guidance to 50+ managers, resulting in a 25% decrease in employee relations issues and fostering a more informed and compliant management team.
Business Resource Associate
YMCA of San Francisco
San Francisco, CA
08.2018 - 09.2019
- Resolved customer disputes, achieving a 95% satisfaction rate as measured by post-interaction surveys, and contributed to a 20% reduction in repeat complaints over a 12-month period.
- Collaborated with program coordinators, department directors, and the membership team to address and resolve over 150 customer inquiries monthly, enhancing cross-functional communication and service delivery.
- Maintained and organized customer databases, leading to a 30% improvement in data retrieval efficiency and supporting timely decision-making through accurate monthly backlog reports.
- Processed and managed documentation utilizing SharePoint, Microsoft Office, Zendesk, and various databases, resulting in a 25% increase in administrative task efficiency and improved record accuracy.
Regional Operations Manager
Precision Parking
San Francisco, CA
06.2007 - 12.2017
- Supervised operations across 5 sites, managing a team of 25+ employees, and achieved a 15% increase in operational efficiency by implementing standardized scheduling and performance evaluation processes.
- Led the recruitment and onboarding process, evaluating and interviewing over 100 candidates annually, resulting in a 20% reduction in time-to-fill for open positions and a 10% improvement in new hire retention rates.
- Collaborated with internal stakeholders to define and execute targeted marketing strategies, contributing to a 12% increase in client acquisition and a 25% boost in customer engagement across all locations.
- Ensured compliance with employment regulations, maintaining 100% accuracy in new hire documentation, including I-9 Employment Verification forms, and successfully passing all internal audits without discrepancies.
Education
Master of Business Administration (MBA) - Marketing
Notre Dame De Namur University
Belmont, CABachelor of Science - Business Administration, Business Management
San Francisco State University
San Francisco, CASkills
- Strategic HR Leadership – Driving HR initiatives aligned with business goals, including workforce planning and organizational development
- California Labor Law Compliance – Ensuring adherence to complex state and federal employment laws, including FMLA, ADA, and EEO
- Employee Relations & Conflict Resolution – Managing investigations, resolving disputes, and fostering a positive workplace culture
- HRIS & Payroll Systems – Proficient in ADP Workforce Now, Workday, and payroll platforms to manage employee data and compensation processes
Timeline
HR Generalist
Baco Realty
03.2023 - Current
HR Generalist & Sr. HRIS Analyst
Lucira Health
08.2021 - 12.2022
Human Resources Specialist
YMCA Of San Francisco
09.2019 - 08.2021
Business Resource Associate
YMCA of San Francisco
08.2018 - 09.2019
Regional Operations Manager
Precision Parking
06.2007 - 12.2017
Bachelor of Science - Business Administration, Business Management
San Francisco State University
Master of Business Administration (MBA) - Marketing
Notre Dame De Namur University