Summary
Overview
Work History
Education
Skills
Timeline
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Justin Trotta

Oakland,CA

Summary

Human Resources leader with 10+ years of experience driving operational excellence across multi-state organizations. Proven expertise in HR generalist functions, compliance, and employee relations, with a strong command of California labor laws. Skilled in streamlining the employee lifecycle, resolving complex workplace issues, and leading HRIS implementations to improve efficiency and data integrity. Adept at managing high-volume HR operations, enhancing internal processes, and building scalable systems that support organizational growth.

Overview

18
18
years of professional experience

Work History

HR Generalist

Baco Realty
03.2023 - Current
  • Managed the full employee lifecycle for 200+ employees using ADP Workforce Now, reducing onboarding time by 25% through process streamlining and improved coordination with department leads.
  • Ensured compliance with California labor laws by reviewing and updating company handbooks annually; partnered with legal advisors to maintain 100% audit readiness across all HR documentation.
  • Administered LOAs, benefits enrollment, and biweekly payroll for a diverse workforce; achieved 99.8% payroll accuracy and reduced benefits enrollment errors by 40% by implementing a standardized audit process.
  • Led the transition of the training platform from Kantola to DISA, resulting in a 50% increase in training completion rates and improved tracking of compliance certifications across departments.
  • Implemented and managed an employee recognition program using Awardco, resulting in a 30% increase in monthly peer-to-peer recognition submissions and measurable improvements in employee engagement scores on annual surveys.
  • Conducted workplace investigations and resolved employee relations issues with a 95% resolution rate within 10 business days, contributing to a 20% reduction in repeat grievances year-over-year.

HR Generalist & Sr. HRIS Analyst

Lucira Health
08.2021 - 12.2022
  • Managed onboarding and offboarding for over 300 employees, achieving a 20% reduction in onboarding time by streamlining processes and implementing digital documentation workflows.
  • Implemented and optimized HR systems, enhancing data accuracy by 30% and ensuring compliance with state and federal regulations through improved record-keeping and reporting capabilities.
  • Assisted in developing and conducting new hire orientation, contributing to a 15% increase in new employee engagement scores within the first 90 days, as measured by post-orientation surveys.
  • Supported benefits administration, leading to a 25% decrease in enrollment errors and improving employee satisfaction with benefits processes, as reflected in annual HR feedback surveys.

Human Resources Specialist

YMCA Of San Francisco
09.2019 - 08.2021
  • Managed HRIS for 2,000+ employees, ensuring 99.9% data accuracy and compliance with federal and state regulations, contributing to seamless payroll and benefits administration.
  • Streamlined onboarding and offboarding processes, reducing average onboarding time by 30% and improving new hire retention by 15% through the implementation of standardized procedures and checklists.
  • Conducted comprehensive audits of employment files, achieving a 100% compliance rate during internal reviews and external audits, and proactively addressing discrepancies to mitigate risk.
  • Provided HR policy guidance to 50+ managers, resulting in a 25% decrease in employee relations issues and fostering a more informed and compliant management team.

Business Resource Associate

YMCA of San Francisco
08.2018 - 09.2019
  • Resolved customer disputes, achieving a 95% satisfaction rate as measured by post-interaction surveys, and contributed to a 20% reduction in repeat complaints over a 12-month period.
  • Collaborated with program coordinators, department directors, and the membership team to address and resolve over 150 customer inquiries monthly, enhancing cross-functional communication and service delivery.
  • Maintained and organized customer databases, leading to a 30% improvement in data retrieval efficiency and supporting timely decision-making through accurate monthly backlog reports.
  • Processed and managed documentation utilizing SharePoint, Microsoft Office, Zendesk, and various databases, resulting in a 25% increase in administrative task efficiency and improved record accuracy.

Regional Operations Manager

Precision Parking
06.2007 - 12.2017
  • Supervised operations across 5 sites, managing a team of 25+ employees, and achieved a 15% increase in operational efficiency by implementing standardized scheduling and performance evaluation processes.
  • Led the recruitment and onboarding process, evaluating and interviewing over 100 candidates annually, resulting in a 20% reduction in time-to-fill for open positions and a 10% improvement in new hire retention rates.
  • Collaborated with internal stakeholders to define and execute targeted marketing strategies, contributing to a 12% increase in client acquisition and a 25% boost in customer engagement across all locations.
  • Ensured compliance with employment regulations, maintaining 100% accuracy in new hire documentation, including I-9 Employment Verification forms, and successfully passing all internal audits without discrepancies.

Education

Master of Business Administration (MBA) - Marketing

Notre Dame De Namur University
Belmont, CA

Bachelor of Science - Business Administration, Business Management

San Francisco State University
San Francisco, CA

Skills

  • Strategic HR Leadership – Driving HR initiatives aligned with business goals, including workforce planning and organizational development
  • California Labor Law Compliance – Ensuring adherence to complex state and federal employment laws, including FMLA, ADA, and EEO
  • Employee Relations & Conflict Resolution – Managing investigations, resolving disputes, and fostering a positive workplace culture
  • HRIS & Payroll Systems – Proficient in ADP Workforce Now, Workday, and payroll platforms to manage employee data and compensation processes

Timeline

HR Generalist

Baco Realty
03.2023 - Current

HR Generalist & Sr. HRIS Analyst

Lucira Health
08.2021 - 12.2022

Human Resources Specialist

YMCA Of San Francisco
09.2019 - 08.2021

Business Resource Associate

YMCA of San Francisco
08.2018 - 09.2019

Regional Operations Manager

Precision Parking
06.2007 - 12.2017

Bachelor of Science - Business Administration, Business Management

San Francisco State University

Master of Business Administration (MBA) - Marketing

Notre Dame De Namur University

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