Justin Udermann
Plymouth,MN
Summary
Forward-thinking Senior Manager adept at managing a team 10 employees with 1 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Senior Manager of Operations
Snap Install
04.2015 - Current
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Provided strong leadership to enhance team productivity and morale.
- Evaluated hiring, firing, and promotions requests.
- Increased customer satisfaction with timely project deliveries and seamless communication.
Meat Cutter
Byerlys
10.2007 - 04.2015
- Cut meats to customer specifications and answered questions about specialty products.
- Wrapped meat produce to maintain quality, freshness and condition.
- Assessed kitchen inventories and reordered low-stock items to maintain output.
- Monitored and controlled inventory to manage stock levels and prevent waste.
Education
Bachelor of Science - Business Management
St Cloud State University
Saint Cloud, MN09.2014
Skills
- Performance reviewing
- Business Development
- Scheduling and Coordinating
- Data-driven decision-making
- Documentation And Reporting
- Staff Development
- Operations Management
- Employee Development
- Staff Training
- Team Leadership
- Decision-Making
- Customer Service
Accomplishments
Employee of the year, 2017
Timeline
Senior Manager of Operations
Snap Install
04.2015 - Current
Meat Cutter
Byerlys
10.2007 - 04.2015
Bachelor of Science - Business Management
St Cloud State University
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