Justin Uphill

• Manage caseload of Permanency placements including both children and their families
• Assess needs for placement, safety, family strengths and needs, and placement resources for children and care provider/kinship caregiver.
• Meet at least monthly with children and families on caseloads and participate in case planning conferences at required intervals. Facilitate family preparation for permanency through training, family-to-family mentoring, family assessment, consultations, home visits, etc.
• Plan for and facilitate permanency and assist care providers and kinship caregivers in providing safe, nurturing environment for children in their care.
• Maintain close working relationship with public and private agencies involved in providing permanency services/support.
• Compile monthly statistical data and reports and forward them to appropriate agencies.
• Ensure accuracy, content, and completeness of child/family case records.
• Complete Court Reports and present testimony for all court hearings

2022-2023 Regulatory Services, QIDP Surveyor

• Protected residents' health and safety by conducting on-site licensure inspections annual certification/licensure, recertification/licensure surveys, and investigations in ICF group homes and State Supported Living Centers.
• Interpreted complex federal and state regulations of facilities.
• Compiled and analyzed all information found in surveys and inspections.
• Performs quality assurance reviews of assessments and documentation to determine adherence to guidelines and regulations
• Communicated clearly and accurately with all parties to verify information, answer questions, and/or resolve issues or complaints regarding services provided by intermediate care facilities.
• Completed inspection or survey reports detailing deficiencies, recommended remedies, and narratives to support regulatory findings.
• Conducted exit conferences with facility administration regarding findings.
• Conducted follow-up surveys to verify the correction of previously cited regulatory violations.

2019-2023 QIDP Facilitator

• Ensured that all individuals on the assigned caseload received assessments and evaluations as identified by the Interdisciplinary Team (IDT) for a determination of their current level of functioning, preferences, strengths, needs, and recommendations.
• Coordinated and facilitated the participation of the individual, Legally Authorized Representative (LAR), with the appropriate paraprofessional staff and professional/clinical staff in the development of needed supports and services.
• Provided leadership, and ad-hoc training to all levels of staff on specific issues related to their assigned individuals, and served as a role model to home, program, and professional staff.
• Worked in conjunction with behavioral health department staff to ensure individuals' behavioral needs were met and needed supports were integrated into the Individual Support Plans (ISP)
• Documented analysis of information and reported monthly to IDT to review any needed interventions
• Ensured that proper client protections were in place. Responded to and addressed significant life events timely and took immediate action when necessary to protect the individual.
• Ensured the Human Rights Committee (HRC) process was followed for any potentially restrictive practices.
• Worked harmoniously, assertively, and professionally with staff at all levels and with Legally Authorized Representatives.

Serenity Foundation November 2015-December 2017

Abilene Recovery Council December 2017-April 2019

• Worked through grant funding and had to analyze grants to ensure proper implementation of programs.
• Worked to support individuals who were seeking treatment and long-term recovery from substance use disorder by creating individualized recovery plans based on motivational interviewing with clients and identifying
• Assisted in bridging gaps between treatment and independent living by locating housing, stable employment, resources for mental health care, continued outpatient treatment, support in family service plans through Child Protective Services, navigating court systems, and procuring a valid driver's license, birth certificates and social security cards.
• Met with individuals to work on progression of their plans, implement changes when necessary, and celebrate success.
• Coordinated with other program areas in treatment centers to meet needs of individuals and facilitate continuity of care.
• Integrated services between public providers, clinicians, and agencies to provide continuity of care to individuals.
• Support individuals in communities that live with Opioid Use Disorder
• Facilitated workshops, delivered presentations, and spoke at public gatherings to educate stakeholders, individuals, and community on the opioid crisis and evidence-based practices and recovery supports available.
• Worked with community organizations to collaborate on care and access to resources.

• Managed and motivated employees to be productive and engaged in work.
• I learned the proper health and safety codes and enforced them to ensure proper food quality and to reduce costs to the restaurant.
• Accomplished multiple tasks within established timeframes.
• Maintained a professional, organized, and safe environment for employees and patrons.
• Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
• Maintained professional, organized, and safe environment for employees and patrons.

• Motivated, trained, and disciplined over 75 employees to maximize performance.
• Developed and implemented policies and procedures to improve customer service and satisfaction.
• Handled cash accurately and prepared deposits.
• Resolved problems promptly to elevate customer approval.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Trained new employees on proper protocols and customer service standards.
• Mentored and motivated team members to achieve challenging business goals.
• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
• Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.