Justin Valencia
Warehouse Lead/ Restraunt Manager
La Mirada,CA
Summary
Diligent and ambitious warehouse lead with experience in warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Skilled and knowledgeable in all positions of the warehouse for a greater understanding/role of the company functions and needs.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse Lead
Kehe Distribution
Chino, CA
09.2020 - Current
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Monitored performance and safety practices -of (10-60) person warehouse staff.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Performed inventories and stocked new equipment and [Product].
- Maintained top performance standards while working in hot warehouse environment.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Oversaw daily operations and shipping and handling processes.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Trained employees on equipment operation and safety protocols.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Delivered updates on anticipated task completion times.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Installed protective devices to prevent shifting or damage to items being transferred.
MANAGER/ LEAD SERVER
EMC
Arcadia, CA
05.2018 - 02.2020
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Supervise and participate in kitchen and dining area cleaning activities
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write- ups
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
- Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor
- Greet and seat guests, and present menus and wine lists.
MANAGER
Noypitz
Cerritos, CA
11.2018 - 10.2019
- Helped open and launch this business and over saw all
Lead Server
WOCKANO
Cerritos, CA
02.2017 - 11.2018
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Clean tables or counters after patrons have finished dining
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Trained in open/close restaurant procedures and handling money for nightly reports and deposit at the end of each sale day.
SERVER/ MANAGER
Yojie Shabu Shabu
Cerritos, CA
03.2015 - 02.2018
- Identified and reported defective products and units to vendors and requested replacements to maintain food quality standards.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Checked establishment, service stands and aisle area cleanliness before welcoming guests.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Led team of servers to consistently meet customer service and sales targets.
- Evaluated kitchen employee performance, initiated disciplinary actions and reassigned staff to meet changing customer volumes.
- Created and enforced standard recipes and instructions to streamline meal, snack and beverage preparation.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Increased kitchen efficiency [Number]% by streamlining processes, reducing waste and mentoring team members on proper procedures.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
A.A - Business Candidate
Cypress College
Cypress, CA 02.2014 - 06.2016
Skills
Distribution and warehousing
undefinedAccomplishments
- CERTIFICATIONS
- Ca Food Handlers Cardoperations
- Hire, train, and evaluate personnel
- Monitor sales staff performance to ensure that goals are met
- Listen to and resolve customer complaints regarding services,products, or personnel
- Confer with company officials to develop methods andprocedures to increase sales, expand markets, and promotebusiness
- Plan and prepare work schedules, and assign employees tospecific duties
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services,such as pumping gasoline for customers
- Attend company meetings to exchange product information andcoordinate work activities with other departments
- Keep records pertaining to purchases, sales, and requisitions
- Inventory stock and reorder when inventories drop to specifiedlevels.
Timeline
Warehouse Lead
Kehe Distribution
09.2020 - Current
MANAGER
Noypitz
11.2018 - 10.2019
MANAGER/ LEAD SERVER
EMC
05.2018 - 02.2020
Lead Server
WOCKANO
02.2017 - 11.2018
SERVER/ MANAGER
Yojie Shabu Shabu
03.2015 - 02.2018
A.A - Business Candidate
Cypress College
02.2014 - 06.2016
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