Justin Vandever
Kaufman
Summary
Dynamic sales and account management professional with a proven track record at TWG Advertising. Expert in consultative selling and contract negotiation, I successfully grew a network of over 1200 contacts and enhanced customer engagement through effective training programs. Committed to driving results and fostering strong partnerships in competitive markets.
Overview
9
9
years of professional experience
Work History
PM /HVAC-R Service Technician
Cold Tex Refrigeration
Terrell
08.2024 - Current
- Identified project needs by reviewing project objectives and schedules.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment to identify any issues.
- Identified the needs of customers promptly and efficiently to upsell services and equipment.
- Worked daily with cross-functional teams to achieve goals.
Territory Sales Manager
Empire Paper
10.2023 - 05.2024
- Drove growth in Kaufman and Henderson counties by implementing effective sales strategies.
- Worked closely with vendor partners to provide product training and demonstrations
- Successfully gained all business from both the Kaufman County Jail and Justice Center.
- Provided technical assistance when needed during the sale process.
- Prepared weekly and monthly reports on sales performance against targets.
- Initiated contact with over 50 new B2B prospects on a weekly basis through cold calling.
Client Success Manager
Innovative Marketing
09.2022 - 03.2023
- Initially hired for sales role and promoted to Client Success Manager within 3 days
- Took over operations of Client Success and Retention.
- Developed complete onboarding SOP for onboarding and retention that is currently being used in daily operations
- Led onboarding for new customers, ensuring seamless transition into the platform.
- Recovered $240k of the $1.2m monthly revenue that was lost before implementing SOP.
- Trained second CSM to aid in company scaling aligned with growth.
Regional Territory Manager
TWG Advertising / RevGen Networks
10.2017 - 08.2022
- Developed, grew, and managed a network of direct retailers, master agents, distributors, and retailers, including over 1200 contacts.
- Sold technology and wireless solutions directly and through channel partners.
- Conducted the onboarding and training of all channel and distribution partners.
- Collaborated with internal teams on product launches, pricing changes, and new initiatives.
- Delivered presentations at trade shows and conferences to promote products and services.
- Designing training curriculum and help manuals currently utilized by the company-wide support center
- Prospecting for new retailers and distribution partners
- Successfully developed and oversaw the performance of the top two distributors, as well as six Direct Agents.
- Conducted quarterly reviews with distributor executives to assess performance against targets.
- Created Social Media Content and Branding, including YouTube product walk-through with over 12,000 views.
Key Account Manager
TWG Advertising
10.2017 - 02.2019
- Brought on as an Account Manager to offer digital marketing solutions, targeting dormant Key Accounts.
- Promoted to Key Account Manager within a year to target retailers within the 'DISH Premier Retailer Program'
- Grew, developed, and maintained the use of Hubspot CRM while actively engaging accounts, and built a robust sales forecast of legitimate sales opportunities.
- Provided training sessions for customers on how best utilize the company's products or services.
- Negotiated contracts with customers that balanced customer requirements with business objectives.
Car Salesperson
Randall Noe Preowned
Terrell
02.2017 - 10.2017
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Maintained customer satisfaction by providing prompt, reliable service.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
Customer Experience Officer
driversselect.com
10.2015 - 12.2016
- Brought on as a Sales Advisor to sell new and used vehicles, before being chosen by the executive team to develop and lead a pilot sales support program to expedite the delivery of sold vehicles.
- Implemented sales support program resulting in consecutive 8 months of record-breaking sales, with monthly car sales skyrocketing from 200 to over 800.
- Advised customers on financing options and warranties available for their purchase.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Education
High School Diploma -
Crandall High School
Crandall, TX05-2009
Skills
- New Account Development
- Consultative and relationship selling
- Territory and account management
- Deal closing
- Partnership Development
- Product demonstration
- Contract negotiation
- Sales program development
- CRM software
Accomplishments
- AT&T Certified in both AT&T IOT and AT&T Mobile Solutions.
- Chosen by TWG Advertising Ownership to become Territory Manager and the first employee of RevGen Networks.
- Grew territory from $0 to $15M+ in 18 months, which was over 34,000 individual activations at RevGen Networks.
- Top producer every month.
- Successfully coordinated "group buy" initiative with a key distribution partners.
- Hand-selected at Driversselect to develop and lead a pilot sales support program, which included increased responsibilities and streamlining operations across all departments.
- Since implementing the sales support program, the dealership had a record increase from 200 to 800 cars a month within a six-month period.
- Commended on exceptional customer service skills.
- Awarded "Celebrate Small Success" culture award on 3 occasions at Driversselect.
- Consistently achieved "Above Standard" Customer Satisfaction Index score.
- Selected as one of three team members to participate in the Volkswagen Elite Sales Training at the US Volkswagen Corporate Headquarters.
Education
other
Timeline
PM /HVAC-R Service Technician
Cold Tex Refrigeration
08.2024 - Current
Territory Sales Manager
Empire Paper
10.2023 - 05.2024
Client Success Manager
Innovative Marketing
09.2022 - 03.2023
Regional Territory Manager
TWG Advertising / RevGen Networks
10.2017 - 08.2022
Key Account Manager
TWG Advertising
10.2017 - 02.2019
Car Salesperson
Randall Noe Preowned
02.2017 - 10.2017
Customer Experience Officer
driversselect.com
10.2015 - 12.2016
High School Diploma -
Crandall High School
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