Justin Venables

Responsible for owning a multi-million-dollar business while maintaining staffing, operations, inventory, and training while directly supervising 40 partners

• Reviews store environment and key business indicators to identify problems, concerns, and growth opportunities that create continual improvements while providing coaching and direction to the front-line managers
• Communicates clearly, concisely, and accurately to ensure effective store operations while filtering business plans to the shift team
• Demonstrates integrity, honesty, and knowledge that promote the culture, values, and the mission of Starbucks
• Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a positive example for the 40 direct reports
• Creates schedules of operation to suit the business needs and placing partners in their key role every day

Appointed to multiple automotive dealerships, across Phoenix, Arizona, to install high quality automotive tint on customer vehicles while:

• Collaborating with dealerships to provide superior customer service and attention to detail.
• Maintaining an exceptional level of customer service and being a brand ambassador.
• Placing inventory orders required to do the correct amount of volume per store depending on the business needs and space constraints.

Designated to deliver exceptional student experiences by providing superior experiences and services that result in a meaningful learning:

• Communicating with potential students that build rapport and assist with the initial portion of the application process
• Reviews and researches degree programs, and policies, to make sure that updated information is being provided to prospective students and leadership
• Maintaining an exceptional level of customer service and while building a positive brand image for NEP

Entrusted with enriching USAA member experiences by facilitating their financial securities through a provision of highly competitive financial products and services:

• Providing exceptional customer service with members while recommending appropriate products and solutions based on their needs
• Identifying and communicating ongoing threats, trends, and opportunities with appropriate channels of leadership
• Establishing and retaining member relationships through needs assessments while adhering to strict compliance standards

Performed supervisory inspections, enforced safety, security, environmental standards and ensured personnel readiness for over 630 deployment-related qualifications:

• Identified, drafted, and orchestrated vital deployment procedures for the 35 Maintenance Group mission
• Developed new Base Support Plans for the 35 Maintenance Group to support wartime efforts and unit readiness
• Directed personnel during training and wartime efforts with packaging, delivering, processing, hazardous decorations, and key mobility movement operations.
• Handled administrative requirements, maintained records and submitted operational reports.

Responsible for $900M worth of peacetime and war assets and a team of 5 personnel direct/indirect reports, including training, reviews, and corrective actions to ensure quality of output in the areas of:

• Performing, coaching, and training on how to use technical data for Aircraft Armament operations and safety procedures.
• Mentoring, supervising, and training personnel over maintenance practices and procedures.
• Servicing, maintaining, troubleshooting, and repairing all armament components on F-16 and F-15 aircraft.
• Ensured compliance with Technical Orders, Air Force Instructions, and AFOSH standards.
• Achieved 100% monthly aircraft loading certification.