Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Assistant
Best Foot Forward
02.2015 - Current
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Organized and coordinated conferences and monthly meetings.
Served as a liaison between departments to facilitate effective communication throughout the company.
Answered high volume of phone calls and email inquiries.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Used advanced software to prepare documents, reports, and presentations.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
Updated and maintained confidential databases and records.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
CEO
Equal Chances Tutoring & College Prep
05.2014 - Current
Achieved company growth by implementing strategic plans and streamlining operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Fostered strong relationships with industry partners to expand business opportunities.
Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
Enhanced company reputation by implementing cutting-edge sustainability practices across all operations.
Streamlined operational processes to boost efficiency, adopting innovative technologies and methodologies.
Secured advantageous partnerships and collaborations to co-develop cutting-edge technologies and solutions.
Pioneered corporate social responsibility initiatives, significantly impacting community development and sustainability.
Represented organization at industry conferences and events.
Cultivated company-wide culture of innovation and collaboration.
Personal Assistant
Innovative Exams
08.2008 - 11.2012
Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Improved time management of the executive through effective prioritization and organization of tasks.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Displayed absolute discretion at handling confidential information.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Accomplished project deadlines by assisting with task completion whenever required.
Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
Enhanced executives' public image, coordinated logistics for public speaking engagements and press interviews.
Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
Provided emotional support and companionship to clients.
Education
Bachelor of Science - Health Management And Clinical Assistance
Thomas Edison State University
Trenton, NJ
04.2026
Certificate - Medical Insurance Coding
Franklin University
Columbus, OH
04.2024
Certificate - Emergency Medical Technology
Finger Lakes Community College
Canandaigua, NY
06.2007
Certificate - Licensed Practical Nursing
Wayne Finger Lakes BOCES
Newark, NY
06.2005
Bachelor of Arts - Human Resources Management
SUNY At Albany
Albany, NY
05.2004
Skills
Executive Support
Administrative Support
Office Management
Strong Problem Solver
Advanced MS Office Suite
Phone Etiquette
Human Resources Management (HRM)
Meeting Agenda Preparation
Decision-Making
Work Prioritization
Team Coordination
Team Leadership
Critical Thinking
Problem-Solving
Reliable and Responsible
Time Management
Policy Enforcement
Extensive vocabulary
Multi-line phone proficiency
Social media knowledge
Task Delegation
Project Oversight
Presentation Development
Conflict Management
Business Administration
Staff Management
Project Management
Resourceful
Excel spreadsheets
Interpersonal Communication
Calendar Management
Customer Service-Oriented
Information confidentiality
Meticulous attention to detail
Accomplishments
Supervised team of 24 staff members.
Collaborated with team of 10 in the development of my own tutoring and college prep nonprofit dedicated to providing opportunities to students who typically do not have those resources .
Achieved enrollment of 12 of our students in four year universities within the first year of our program by completing extensive and targeted fundraising with accuracy and efficiency.
Collaborated with team of 15 in the development of an expansion project, allowing innovative exams LLC to expand to regional and domestic markets .
Affiliations
4-H
American Nurses Association
National Honor Society
Lyons Youth Sports
SHRM Society for Human Resource Management
NAACP
Certification
Licensed Practical Nurse] - since 2005
American Heart Association BLS/CPR/First Aid (renewal 2026)
SCIP-R crisis intervention (refreshed every 3 years)