Justin Vigil
Colorado Springs,CO
Summary
Accomplished Esd Program Manager with a proven track record at Frontgrade Technologies, enhancing ESD compliance and customer satisfaction. Expert in procurement and process engineering, I excel in strategic planning and problem-solving, significantly improving program performance. Skilled in vendor management and professional writing, I foster strong relationships and drive business success.
Overview
7
7
years of professional experience
Work History
Esd Program Manager
frontgrade technologies
Colorado Springs, CO
12.2022 - Current
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Reformed the ESD program to better match ANSI S20.20.
- Conducted training sessions to achieve ESD certification.
- Sustained company compliance with ESD guidelines.
- Performed multiple evaluations concentrating on ESD compliance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Diagnosed issues with non-functioning electronics using oscilloscopes and multimeters.
- Provided technical support and guidance to other technicians on the assembly line when needed.
- Inspected completed work for alignment with specifications, drawings and safety requirements.
Circuit Board Technician
frontgrade technologies
Colorado Springs, CO
12.2022 - Current
- Applied experience and expertise to support projects.
- Utilized soldering techniques to attach wires onto printed wiring assemblies.
- Experience soldering while using a microscope.
- Identified and corrected loose connections, frayed wires, and insufficient insulation.
- Assisted engineers with designing prototypes for new product launches as requested.
- Provided technical support and guidance to other technicians on the assembly line when needed.
- Inspected completed work for alignment with specifications, drawings and safety requirements.
- Completed J-STD certification.
- Completed 610 certifications.
- Completed 771 certifications.
- Experience with Northrop Grumman, Boeing, and PAC-Sci.
Store Manager
Furniture Row
Pueblo, CO
01.2020 - 11.2022
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Updated POS system with new products and promotional offers.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Resolved customer complaints in a timely manner.
Ware House Manager
Furniture Row
Colorado Springs, C
10.2017 - 11.2020
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Established and maintained good relations with customers, vendors, and transport companies.
Skills
- Professional writing
- Procurement
- Program performance analysis
- Process engineering
- Vendor management
- Business systems
Timeline
Esd Program Manager
frontgrade technologies
12.2022 - Current
Circuit Board Technician
frontgrade technologies
12.2022 - Current
Store Manager
Furniture Row
01.2020 - 11.2022
Ware House Manager
Furniture Row
10.2017 - 11.2020
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