Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Vigil

Gypsum,CO

Summary

Dedicated caddy with a proven track record of enhancing player experience through strategic advice and exceptional customer service. Committed to fostering relationships that drive satisfaction and repeat business.

Experienced outside service manager skilled in team leadership and operational efficiency. Known for developing training programs that elevate service standards and implementing process improvements that enhance customer satisfaction and productivity.

Overview

21
21
years of professional experience

Work History

Caddie

Eagle Springs Golf Course
Wolcott, CO
05.2005 - Current
  • Provided strategic advice on course layout and club selection to enhance player performance.
  • Managed equipment maintenance and setup for diverse golfing events, ensuring optimal playing conditions.
  • Mentored junior caddies in best practices for player support and course navigation techniques.
  • Developed strong relationships with golfers, improving overall customer satisfaction and repeat business.

Caddie

The Vintage Club
Indian Wells, CA
11.2015 - 03.2019
  • Assisted players in improving gameplay.
  • Maintained a smooth pace of play for golfers on course.
  • Analyzed player feedback to implement improvements in service delivery and to enhance golfer engagement.

Outside Service Manager

Indian Palms Country Club
Indio, CA
06.2013 - 10.2015
  • Oversaw daily operations of outside services team, ensuring exceptional customer experiences.
  • Managed scheduling and workflow for outside service staff to optimize efficiency.
  • Developed training programs for new hires to enhance service standards and operational knowledge.
  • Implemented process improvements that increased productivity and reduced turnaround times for service requests.

Caddie

The Quarry at La Quinta
La Quinta, CA
11.2009 - 05.2013

First Caddie Job in California

  • Assisted in organizing tournaments, coordinating logistics to ensure smooth operations throughout events.

Caddie

Balleyneal Golf Club
Holyoke, CO
09.2006 - 10.2009

Helped with getting the caddie program going where it is walking only.

Recruited new caddies to work at a high end golf course.

Education

Associate of Science - Aviation

Aims Community College
Greeley, CO
05.2009

Skills

  • Patience and perseverance
  • Course maintenance
  • Equipment management
  • Strategy advice
  • Professionalism and discretion
  • Goal setting assistance

Timeline

Caddie

The Vintage Club
11.2015 - 03.2019

Outside Service Manager

Indian Palms Country Club
06.2013 - 10.2015

Caddie

The Quarry at La Quinta
11.2009 - 05.2013

Caddie

Balleyneal Golf Club
09.2006 - 10.2009

Caddie

Eagle Springs Golf Course
05.2005 - Current

Associate of Science - Aviation

Aims Community College