Justin Vulfs
Aurora,CO
Summary
Cybersecurity graduate student with 8 months experience in IT customer support from IT internship. Proficient with a variety of security, programming, and development software. Looking to start my full time career in Cybersecurity and/or Information Technology.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Part-Time Sales Associate
Lego
Lone Tree, CO
10.2022 - Current
- Received positive feedback from customers for exceptional problem-solving abilities and friendly service, enhancing the overall customer experience
- Developed and executed a floor/stockroom organization strategy, optimizing the product layout and reducing customer wait times
- Demonstrated leadership skills by effectively coordinating daily tasks and responsibilities, contributing to a cohesive and motivated work environment
- Greeted customers and provided exceptional customer service.
Client Services Intern
Transfinder
Schenectady, NY
- Coordinated technical calls, achieving a 25% decrease in average response time for client support
- Collaborated seamlessly with cross-functional teams, showcasing strong teamwork and adaptability in a fast-paced work environment
- Provided customer service support to clients via phone and email.
- Maintained organized records of all client interactions in the company database.
Education
M.D. - Cybersecurity
University of Denver
Denver, CO08.2024
Bachelor of Science - Emergency Preparedness, Homeland Security and Cybersecurity (EHC), Cybersecurity
The University At Albany, SUNY
Albany, NY05.2022
Skills
- Cybersecurity, Cyber Security
- Wireshark
- MITRE ATT&CK, MITRE D3FEND
- Python, C
- PowerShell, Bash
- Windows, Linux, Mac OS
- Google Cloud
- Full Stack
- Agile
- Customer Service
- Computer Hardware
Certification
Currently working towards CompTIA Security+
Timeline
Part-Time Sales Associate
Lego
10.2022 - Current
Client Services Intern
Transfinder
M.D. - Cybersecurity
University of Denver
Bachelor of Science - Emergency Preparedness, Homeland Security and Cybersecurity (EHC), Cybersecurity
The University At Albany, SUNY