Justin Walton
Discovery Bay,CA
Summary
Supported team building efforts through active participation and motivation. Contributed to positive customer relations and enhanced relationship-building activities. Assisted in decision-making processes to influence company success positively.
Overview
2027
2027
years of professional experience
Work History
Store Manager
Lucky's Supermarket
2023 - Current
- Assisted with daily store operations while following company policies and standards.
- Supported team members in developing customer service skills and product knowledge.
- Helped manage inventory practices to keep stock levels optimal and reduce waste.
- Analyzed sales data to identify trends and guide promotional efforts.
- Organized employee schedules to maintain adequate coverage during peak shopping hours.
- Enhanced store layout and product displays to improve customer experience.
Director of Operations
Lucky's Supermarket
03.2020 - 2023
- Oversaw day-to-day production, management, staffing, and sales activities in accordance with business objectives in 16 stores from Los Altos to Novato.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth, productivity, and profitability.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Senior Manager, Operations
Lucky's Supermarket
09.2018 - 03.2020
- Provided strong leadership to enhance team productivity and morale in 7 stores.
- Managed multi-unit projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Senior Manager Retail Operations
Savemart
02.2016 - 09.2018
- Reviewed store sale numbers, store size and format to develop sales and labor budgets and targets for 70+ stores.
- Directed training and performance monitoring for 70+ stores scheduling and payroll systems and activities.
- Provided reporting to store level and senior executives on daily, weekly, quarterly and annual targets vs. achievements.
- Provided seasonal and holiday direction regarding scheduling, collective bargaining contracts and it’s affects on payroll, store expected traffic, and operational processes for success.
Store Manager
Lucky's Supermarket
02.2002 - 02.2016
- Managed store employees as a store manager in 6 different stores successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Associate of Science - Business Administration And Management
California State East Bay
Hayward, CASkills
- Facilitated email and calendar management using Microsoft Outlook
- Assisted in processing payroll using specialized software
- Provided support in customer service operations
- Aided in organizing financial data for management
- Contributed to the preparation of financial statements
- Participated in conducting quarterly reviews
- Assisted in developing critical thinking skills
- Helped manage budgets effectively
- Contributed to project management tasks
- Supported the use of Microsoft Office tools
- Assisted in cost management activities
- Applied basic business management principles
Timeline
Director of Operations
Lucky's Supermarket
03.2020 - 2023
Senior Manager, Operations
Lucky's Supermarket
09.2018 - 03.2020
Senior Manager Retail Operations
Savemart
02.2016 - 09.2018
Store Manager
Lucky's Supermarket
02.2002 - 02.2016
Store Manager
Lucky's Supermarket
2023 - Current
Associate of Science - Business Administration And Management
California State East Bay