Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Justin Washington

Saint Paul,MN

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience

Work History

Sales Representative

Xperience Fitness
Woodbury, MN
04.2024 - 11.2024
  • The primary duty is selling gym memberships by welcoming customers, offering a tour, and presenting the amenities, such as the locker room, sauna, pool, tanning beds, cryotherapy, and equipment.
  • Make phone calls and send text messages to potential customers regarding our promotional deals for memberships, and offer a one-week trial for all customers.
  • Front Desk Customer Service involves helping customers check in with their keycard, answering questions, addressing concerns regarding billing, updating memberships by adding or replacing their credit or debit card, and creating or canceling membership accounts.

Stagehand

Lasso Workforce
Las Vegas, NV
08.2023 - 12.2023
  • Stagehand and loader for live events at the Wynn Hotel conference rooms, Mandalay Bay conference rooms, Cosmopolitan conference rooms, and Venetian conference rooms.
  • Set up, adjusted and operated audio-visual equipment, cameras, or film and slide projectors for meetings, events and video conferences.
  • Operated stage curtains and backdrops, enhancing visual elements of performances.
  • Inspected cables, wires and rigging points regularly for wear or damage.
  • Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.

Front Desk Receptionist

OYO Hotel and Casino
Las Vegas, NV
12.2022 - 03.2023
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Provided information about the hotel's amenities, services and surrounding areas to guests.
  • Processed payments from customers for room charges and incidentals.
  • Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
  • Contacted housekeeping or maintenance staff to report room or building issues.
  • Issued room keys and escort instructions to bellhops.

Front Desk Agent

Hampton Inn Suites
Minneapolis, MN
06.2022 - 11.2022
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered guest inquiries, recommending shopping, dining or entertainment.
  • Verified accuracy of room rates and other charges during check-in process.
  • Posted incidental charges to ledgers, manually or by using computers.
  • Maintained cleanliness of lobby area at all times.

Front Desk Agent

Residence Inn By Marriot
Saint Paul, MN
08.2021 - 02.2022
  • Assisted guests at check-in, providing information on various services within hotel.
  • Verified customer credit to establish payment method for accommodations.
  • Arranged tours, taxis or restaurant reservations for customers.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Sales Associate

Shoe Dept. Encore
Saint Cloud, MN
03.2017 - 09.2017
  • Greeted customers and provided exceptional customer service.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered incoming telephone calls to provide store, products and services information.

Summer Camp Counselor

Dayton YMCA at Gaviidae
Minneapolis, MN
06.2016 - 09.2016
  • Supervised groups of children during recreational activities.
  • Managed check-in and check-out processes, ensuring a smooth transition for campers and parents.
  • Designed and implemented daily activity schedules for groups of campers, promoting teamwork and personal growth.
  • Maintained detailed records of camper progress and incidents, ensuring transparent communication with parents.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Met with staff to discuss rules, regulations and work-related problems.

Education

Mass Communication, Psychology

Saint Cloud State University
Saint Cloud, MN
01-2015

High School Diploma -

Harding High School
Saint Paul, MN
05-2015

Skills

  • Sales presentations
  • Sales strategy development
  • Event participation
  • Hospitality services
  • Teamwork orientation
  • Interpersonal communication skills
  • Customer service
  • Framing and carpentry
  • Lighting design
  • Electrical

References

  • Randy Xperience Fitness Manager (763) 334-8356
  • Micah Xperience Fitness Personal Trainer (763) 291-0279
  • Dijon Friend (612) 237-2946

Timeline

Sales Representative

Xperience Fitness
04.2024 - 11.2024

Stagehand

Lasso Workforce
08.2023 - 12.2023

Front Desk Receptionist

OYO Hotel and Casino
12.2022 - 03.2023

Front Desk Agent

Hampton Inn Suites
06.2022 - 11.2022

Front Desk Agent

Residence Inn By Marriot
08.2021 - 02.2022

Sales Associate

Shoe Dept. Encore
03.2017 - 09.2017

Summer Camp Counselor

Dayton YMCA at Gaviidae
06.2016 - 09.2016

Mass Communication, Psychology

Saint Cloud State University

High School Diploma -

Harding High School

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