Justin Wayland
Portland
Summary
Dynamic Bar Manager with a proven track record at Bar Rione, excelling in cocktail development and team leadership. Achieved a 33% improvement in staff onboarding processes while enhancing customer service through effective training and operational oversight. Skilled in budget management and inventory control, driving revenue growth and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
Bar Rione
06.2023 - 07.2025
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 33% improvement over prior onboarding process.
Bar Manager
Clark Lewis / 23 Hoyt
01.2020 - 08.2024
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
Bar Manager
TILT Peal District
09.2018 - 03.2020
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Purchased food and cultivated strong vendor relationships.
- Generated 20% in higher ticket averages by training 6 employees on suggestive upselling techniques.
- Reduced inventory costs 14% by evaluating and streamlining vendor selection process.
- Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
- Decreased labor costs 9% by analyzing team members' strengths versus customer flow, hiring skilled bartenders and adjusting schedule appropriately.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 15% improvement over prior onboarding process.
Education
Master of Arts - Masters of Arts Liberal Studies
Reed College
Portland, OR06-2005
Bachelor of Arts - Philosophy
Whitman College
Walla Walla, WA06-1998
Skills
- Cocktail development
- Foodservice management
- ServSafe compliance
- Health codes compliance
- Performance monitoring
- FOH operations oversight
- Service-oriented mindset
- Team leadership
- Budget management
- POS system proficiency
- Staff training
- Revenue forecasting
- Budget development
- Wine and liquor expertise
- Inventory management
- Menu development
- Labor cost control
Certification
OLCC PERMIT
FOOD HANDLERS
Timeline
Bar Manager
Bar Rione
06.2023 - 07.2025
Bar Manager
Clark Lewis / 23 Hoyt
01.2020 - 08.2024
Bar Manager
TILT Peal District
09.2018 - 03.2020
Master of Arts - Masters of Arts Liberal Studies
Reed College
Bachelor of Arts - Philosophy
Whitman College