Justin W. Draper
Meadview
Summary
Dynamic, results-oriented professional seeking a challenging position that leverages extensive knowledge, training, and skills to drive organizational success. Proven ability to adapt and thrive in fast-paced environments while delivering high-quality outcomes. Committed to continuous improvement and excellence, with a strong focus on achieving strategic goals. Eager to contribute expertise and collaborate with a talented team to foster innovation and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Skywalk Photo Guide
Grand Canyon West
AZ
06.2017 - 01.2026
- Friendly and customer-focused professional with experience providing excellent guest experiences, assisting customers, and supporting photography services. Strong communication skills, attention to detail, and the ability to work effectively in fast-paced environments. Dedicated to helping guests feel welcome while delivering outstanding service.
- Assisted customers with inquiries and resolved issues professionally.
- Maintained a positive and welcoming environment.
- Promoted products and services to increase sales.
- Collaborated with team members to ensure customer satisfaction.
- Photo Guide / Photography Assistant
- Guided guests through photo experiences and attractions.
- Assisted with photo sessions and equipment setup.
- Explained photo packages and encouraged sales.
- Ensured guests had an enjoyable and memorable experience.
- Managed customer questions and concerns promptly.
Security Officer
Grand Canyon West
AZ
08.2015 - 01.2017
- Highly observant and customer-focused Security Officer with over a year of experience. Proven ability to conduct proactive patrols, manage large crowds, and execute emergency response protocols. Committed to maintaining a safe, family-friendly environment while delivering exceptional guest service.
- Greeted guests at main entries, providing excellent guest services such as giving directions and answering questions while maintaining park policies.
- Operated electronic metal detection units and hand-held wands to screen (2,000+) daily visitors for prohibited items.
- Monitored crowd flow, ensuring orderly entry and exit, and reported suspicious activities to supervisors and law enforcement.
- Secured Lost & Found property and managed high-stress situations with professionalism and de-escalation techniques.
Infantryman
U.S. Army
Fort Bliss, TX
03.2011 - 01.2013
- Assisted in the performance of reconnaissance operations. Operated and maintained vehicles and their equipment. Experienced in room clearing procedures, reconnaissance operations, security, and land navigation. Utilized maps and map overlays, evaluated terrain, and determined elevation. Performed as a member of a fire team during a movement to contact. Leads and serves as a member of a mortar squad, section, or platoon employing crew-served and individual weapons in offensive and defensive operations. Employs individual weapons; assists in construction of minor fortifications; performs minor maintenance on weapons, equipment, and wheeled and tracked vehicles; performs land navigation; measures horizontal and vertical angles; estimates ranges; computes firing data; administers first aid; collects and orally reports tactical information using basic communications equipment, such as field radios and telephones.
Education
High School Diploma -
Yucca Valley High School
Yucca Valley, CA01-2010
Skills
- Customer Service
- Guest Relations
- Photography Assistance
- Communication Skills
- Team Collaboration
- Problem Solving
- Time Management
- Work Experience
- Customer Service Representative
Certification
- Certificate, Advanced Individual Training, U.S. Army, Fort Benning, GA, 2011
- Diploma, Basic Combat Training, U.S. Army, Fort Benning, GA, 2011
- Iraqi Campaign Medal W/T Campaign Stars(1)
SUMMARY OF QUALIFICATIONS
- Just under 3 years of experience as an Infantryman in the U.S. Army.
- Highly motivated to utilize military leadership experience to provide dedicated service to a civilian organization.
- Well-qualified professional accustomed to competently managing multiple assignments in fast-paced environments that depend on efficiency and accuracy.
- Able to make difficult decisions and communicate effectively in stressful situations. Dependable and ready to accept any challenge.
Timeline
Skywalk Photo Guide
Grand Canyon West
06.2017 - 01.2026
Security Officer
Grand Canyon West
08.2015 - 01.2017
Infantryman
U.S. Army
03.2011 - 01.2013
High School Diploma -
Yucca Valley High School