Results-driven Operations Leader with 15 years of experience in manufacturing, supply chain, fulfillment, and warehouse management, including 10+ years in leadership roles. Proven ability to optimize production workflows, streamline logistics, improve order fulfillment, and enhance warehouse operations. Skilled in reducing costs, increasing efficiency, and driving process improvements using Lean Manufacturing, and inventory management strategies. Adept at leading cross-functional teams, minimizing employee turnover, and fostering a culture of safety and accountability. Committed to enhancing operational performance, customer satisfaction, and overall business success.
Overview
12
12
years of professional experience
Work History
Warehouse Production Manager
Republic National Distributing Company
Grand Prairie, TX
02.2020 - Current
Directed and motivated 76-person team including 4 supervisors of production staff.
Increased the cases per man hours by 5% by identifying and solving associates barriers.
Increased the production through-put by 500 cases by holding associates to the highest standard of work.
Improved efficiency and productivity by eliminating waste and production constraints
Decreased temp labor monthly cost by $2,500 through associate accountability.
Managed all areas of production, safety, inventory control and process implementation.
Coached employees in developing and achieving individual performance goals.
Prioritized and prepared production schedules and communicated production goals to team members.
Developed measures to improve production methods, equipment performance and quality.
Reviewed production orders to determine types, quantities, variations, specifications and proposed material resources to complete assignments.
Organized, prioritized and managed plant maintenance projects to keep facility safe, efficient and clean.
Operated production equipment throughout manufacturing process to back-fill processes.
Resolved team member concerns and problems while facilitating solutions and forwarding complex matters to higher authorities.
Established and adjusted work procedures to meet production schedules.
Trained, developed and counseled employees to develop high performing team.
Monitored staff activities to meet compliance, productivity and Inventory goals.
Production Manager
Hello Fresh
Irving, TX
10.2020 - 01.2025
Directly supported a Team of 200-person team including 6 Area Managers of production staff and 6 leads indirectly support team of 400 inclinding 12 Area Managers and 12 leads
Optimized production efficiency, reducing minutes per box (MPB) from 18.2 to 14.1 over four years, achieving an annual 6.18% reduction. Using lean principles, workflow optimization, and targeted training, we can increase output while maintaining quality.
Planned production operations while establishing priorities and sequences for manufacturing processes.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Created SOPs and documented system, planning criteria and procedures.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Met or exceeded target for on-time customer shipments.
Monitored the daily operations of the production team, providing guidance and support as needed.
Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
Improved efficiency by minimizing downtime.
Developed performance metrics to track progress against established goals.
Coached and mentored employees to develop and enhance career skills.
Operations Supervisor
XPO Logistics
Irving, TX
02.2019 - 02.2020
Supervised the day-to-day operations of inbound/outbound orders using red prairie (WMS).
Directed team of 60+ associates including 4 leads with tasks such as receiving/shipping orders, system training, and ensuring all safety procedures were being followed properly.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Coached and motivated associate to achieve teams productivity goals, which helped increased operations pallets per-man hours by 6 within 2 months.
Improved operational efficiency and performance by insisting on the highest standard of work and holding associates accountable in day to day tasks.
Monitored associates attendance using Kronos systems.
Managed all areas of manufacturing, safety, inventory control and process implementation.
Coached employees in developing and achieving individual performance goals.
Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
Conducted performance reviews to identify and rectify areas for improvement.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
Led production processes, including machine and plant activities and human resource management to achieve positive results.
Prioritized and prepared production schedules and communicated production goals to team members.
Improved efficiency and productivity by eliminating waste and production constraints.
Produced daily operations report, including forecasting staffing needs and production volume.
P.A/Tier III (Supervisor)
Amazon fulfillment
Haslet, TX
- 02.2019
Communicate job expectations to all employees; plan, monitor, appraise, and review performance for team of 50+ associates
Allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Increased production of team rate by 50 units per hour by earning trust of associates through delivering real-time feedback with positive attitude and insist on the highest standard of work.
Delivered results by taking complete ownership of area performance, through deep dive of associate performance, working under strict deadlines to meet production goals.
Identifying and addressing safety hazards along with coaching associates on safety policies.
Improved training program by implementing several new procedures into training manual that decreased training time by one day.
UPS Unofficial Team Leader
UPS
Coppell, TX
10/ - 11.2014
Provided onsite training for team of 15
Monitored multiple databases to keep track of all company inventory.
Monitored all shipment details on a daily basis which led to being ranked most efficient dock in the network based upon truck utilization and volume controls
Successfully ran the department for two months in the absence of our Manager which led me to a different department increasing my level of responsibility
Material Handler
SMS Communications
Lewisville, TX
- 07.2013
Delivering/Receiving materials between departments
Inbound processing
Responsibilities as an Team Leader included: Data entry computerized inventory control systems/Inventory control, delegating task,training of new employees, Monitoring Productivity and Quality.