Justin Whitlow
Snead
Summary
Adept at leading teams and optimizing operations, I significantly reduced waste and enhanced customer satisfaction at TDMW Management McDonalds. My expertise in food safety and passion for creating supportive work environments have driven positive changes, including a notable decrease in employee turnover. Skilled in cost control and health code compliance, I excel in fast-paced settings, ensuring high-quality food presentation and service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Department Manager
TDMW Management McDonalds
04.2022 - Current
- Managed inventory effectively, reducing waste and optimizing budget allocation for food supplies.
- Reduced employee turnover rates by creating a supportive work environment that encouraged personal development opportunities.
- Ensured timely food preparation while adhering to strict quality control guidelines, resulting in consistently positive guest feedback.
- Enhanced overall customer satisfaction by maintaining high-quality food and presentation standards.
- Maintained compliance with local health regulations through diligent adherence to sanitation procedures.
- Balanced staffing needs with budget constraints, effectively managing labor costs without compromising service quality.
- Developed strong team cohesion by fostering open communication and providing constructive feedback to staff members.
Crew Member
TDMW Management McDonalds
11.2019 - 06.2022
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Lead Grill Cook
Corporate Dining Concepts
10.2019 - 04.2022
- Developed innovative recipes featuring fresh ingredients that attracted new customers and increased overall sales revenue.
- Maintained a clean and sanitary work environment through regular cleaning, sanitizing surfaces, and equipment maintenance.
- Exceled under pressure during busy shifts by maintaining focus on quality control while expediting orders quickly and accurately.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Restocked stations and supplies during slower periods between rushes.
- Monitored food temperatures for proper cooking and safe consumption.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
Education
High School Diploma -
Decatur High School
Decatur, Alabama05-2014
Skills
- Food safety
- Team management
- Sanitation standards
- Food presentation
- Waste reduction
- Health code compliance
- Cost control
- Customer service
Certification
ServSafe Certification
Timeline
Kitchen Department Manager
TDMW Management McDonalds
04.2022 - Current
Crew Member
TDMW Management McDonalds
11.2019 - 06.2022
Lead Grill Cook
Corporate Dining Concepts
10.2019 - 04.2022
High School Diploma -
Decatur High School