Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Wilcox

Richmond Hill,GA

Summary

Accomplished Service Technician with a proven track record at Canady’s Heating, Air, and Plumbing, enhancing system efficiency and customer satisfaction. Skilled in installation and repair, coupled with exceptional attention to detail, led to a significant improvement in service quality. Expert in preventive maintenance and customer service, consistently delivering solutions that exceed expectations.

Overview

21
21
years of professional experience

Work History

Service Technician

Canady’s Heating, Air, and Plumbing
06.2022 - Current

Maintain and service residential and light commercial equipment.


Assist in training junior technicians.


Maintain truck stock and maintenance.

Service Technician

Apollo Heating, Air, and Plumbing
12.2020 - 06.2022
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Service Technician

Trusted Comfort Heating and Cooling
06.2006 - 11.2020

Service and maintenance of all heating and cooling systems.


Light plumbing duties-boiler piping and installation of tankless and tank water heaters.


Sales and setup of new HVAC equipment.


Installation of new equipment.

General Manager

Hungry Howies Pizza & Subs
05.2008 - 08.2009

Handled scheduling for 30 employes. Also took care of all pay roll duties.


Ordered and maintained all stock for store.


Ran small marketing programs to generate revenue when the local university was out.


Trained new employees on proper kitchen and customer service etiquette.

Helper

Halstead Heating and Cooling
06.2004 - 06.2006
  • Helped fabricate sheet metal for new installs in the shop.
  • Maintained truck stock and vehicle cleanliness.
  • Assisted in the installation of new heating and air equipment.

Education

High School Diploma -

Ellet High School
Akron, OH
06.2006

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Flexible and adaptable
  • Problem and issue resolution

Timeline

Service Technician

Canady’s Heating, Air, and Plumbing
06.2022 - Current

Service Technician

Apollo Heating, Air, and Plumbing
12.2020 - 06.2022

General Manager

Hungry Howies Pizza & Subs
05.2008 - 08.2009

Service Technician

Trusted Comfort Heating and Cooling
06.2006 - 11.2020

Helper

Halstead Heating and Cooling
06.2004 - 06.2006

High School Diploma -

Ellet High School
Justin Wilcox