Justin Wilkins
Retail Sales
Centereach
Summary
Dynamic retail professional with a strong background in customer service and cash handling. Proven ability to enhance customer satisfaction and streamline operations, while effectively managing inventory and training staff. Recognized for maintaining accuracy in cash management and fostering a positive team environment.
Overview
8
8
years of professional experience
2
2
Languages
Work History
To Go Cashier/Cashier
The Cheesecake Factory
610 Smith Haven Mall, Space P-10, Lake Grove, NY 1
08.2020 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared, packed, and assembled to go orders while memorizing and accurately executing an extensive 250 item menu
Retail Manager
Olde Towne Gardens
360 Old Town Rd- East Setauket, NY 11733
03.2018 - Current
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Trained and developed new employees for ease of transition into team.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Controlled store inventory and reviewed cash handling and operations reports after every shift.
Education
High School Diploma -
Suffolk County Community College
Selden, NY 05.2001 -
Skills
Customer service
Cash handling
Customer assistance
Competitive pricing assessment
Inventory management
Stock control and ordering
Strong background in horticultural practices
Timeline
To Go Cashier/Cashier
The Cheesecake Factory
08.2020 - Current
Retail Manager
Olde Towne Gardens
03.2018 - Current
High School Diploma -
Suffolk County Community College
05.2001 -