Summary
Overview
Work History
Education
Skills
good conduct medal
Timeline
Generic

Justin Williams

Tacoma

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

13F Joint Fires Support Specialist

United States Army
06.2022 - Current
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
  • Mentored junior team members in mastering complex technical concepts, bolstering the overall capabilities of the support unit.
  • Collaborated with cross-functional teams to develop and implement effective support strategies.
  • Managed high call volumes while maintaining professionalism and accuracy in communications.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Cashier, Waiter

Rock-bottom Seafood & Grill
09.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.

Beach Cabana Attendant

Coastal Parasail Incorporated
05.2021 - 08.2021
  • Provided essential information about resort offerings and local attractions to guests upon request, enhancing their overall stay experience.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, comfortable cabana environment.
  • Assisted with inventory and beach chair set-up each day before opening.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Cairo Highschool
Cairo, GA

Skills

  • Training and coaching
  • Support services
  • Technical troubleshooting
  • Escalation handling
  • Relationship building
  • Problem-solving
  • Attention to detail

good conduct medal

3 years of military service with no diciplinary issues

Timeline

13F Joint Fires Support Specialist

United States Army
06.2022 - Current

Cashier, Waiter

Rock-bottom Seafood & Grill
09.2021 - 06.2022

Beach Cabana Attendant

Coastal Parasail Incorporated
05.2021 - 08.2021

Cairo Highschool

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