Responsible Driver with 12 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process. Hardworking with over 12 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid Class A CDL Texas Driver license and clean driving history.
Overview
12
12
years of professional experience
Work History
Driver
United Parcel Service, UPS
Pampa, TX
05.2011 - Current
Delivered packages to customers in a timely and efficient manner.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Checked loads to ensure that cargo was secure and distributed evenly.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Verified the contents of inventory loads against shipping papers.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
Reported any incidents involving the truck or its cargo to management immediately.
Assisted with loading and unloading freight when necessary.
Adhered to company policies and procedures related to safety and security standards.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Delivered goods and services to customers on time and in excellent condition.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Performed pre-trip inspection checks and reported problems to supervisor.
Determined most expedient trip by mapping out driving routes ahead of time.
Achieved consistently high customer scores due to exceptional service.
Drove trucks to and from job sites to deliver supplies.
Delivered customer orders and collected payments to keep accounts current.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Checked vehicle after shift for damage.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Maintained accurate logs of vehicle inspections and repair status.
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
Picked up clients from specific locations to transport and drop off at destinations.
Transported riders to designated stops according to pre-determined schedules.
Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Transported clients to specified destinations safely and on-time.