Versatile and results-oriented, I excelled at Costco, enhancing operational efficiency and customer satisfaction through expert team work and leadership skills, and a service-oriented mindset.
Overview
19
19
years of professional experience
Work History
Skilled Maintenance Technician
Costco
05.2017 - 07.2022
Collaborated with team members to troubleshoot complex problems and develop effective solutions.
Reduced downtime for repairs by conducting routine inspections and identifying potential issues.
Supported production line operations by maintaining equipment functionality through prompt repairs and accurate troubleshooting techniques.
Managed inventory control, optimizing stock levels and minimizing waste through proper ordering practices.
Enhanced overall efficiency with timely completion of work orders and maintenance tasks.
Maintained open communication lines between maintenance staff and upper management regarding workload prioritization.
Exhibited professionalism when liaising with external contractors during specialized repair work or installations.
Head Baker
Costco
04.2014 - 03.2017
Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
Deli Clerk
Costco
08.2007 - 03.2014
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Coffee Roaster
Costco
10.2003 - 07.2007
Enhanced coffee flavor profiles by implementing precise roasting techniques and adjusting roast levels.
Performed troubleshooting, preventive maintenance and sanitation procedures.
Communicated to manufacturing partners and monitored machine performance issues to minimize downtime.
Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
Increased overall customer satisfaction with consistently high-quality coffee, utilizing expert knowledge of bean varieties and regions.