Justin Wright
Portland,OR
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
35
35
years of professional experience
Work History
Caregiver
Self
05.2013 - Current
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Owner
Cedar Solutions LLC
05.2003 - 08.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Assistant Store Manager
Hillsdale Liquor
03.1992 - 02.2013
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Car Lot Attendant
Thrifty Car Rental
03.1989 - 02.1992
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Assessed condition of customer vehicles both before and after parking to verify condition of vehicles.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Answered general questions about parking fees, facilities, and directions.
Education
No Degree - Music Teacher Education
Mount Hood Community College
Gresham, ORHonors Certificate -
Musicians Institute
Los Angeles, CA08.1995
Skills
- Medication and Appointment Reminders
- Medical Records Management
- Medication Administration
- Client Transportation
- Problem-Solving
- Patient Care
- Strong Ethics
- Dependable and Responsible
Timeline
Caregiver
Self
05.2013 - Current
Owner
Cedar Solutions LLC
05.2003 - 08.2014
Assistant Store Manager
Hillsdale Liquor
03.1992 - 02.2013
Car Lot Attendant
Thrifty Car Rental
03.1989 - 02.1992
No Degree - Music Teacher Education
Mount Hood Community College
Honors Certificate -
Musicians Institute
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