Results-driven security officer known for exceptional attention to detail and customer service. Experienced in conducting regular patrols and incident reporting, ready to leverage skills to enhance security operations and foster a safe atmosphere. professional experienced in incident response and safety management. Proven ability to monitor premises, manage access control, and address conflicts swiftly, ensuring a secure environment for staff and visitors.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Officer
Metropolitan asset, security services
New York
02.2024 - Current
Monitored premises to ensure safety and compliance with security protocols.
Conducted regular patrols to detect and deter suspicious activities.
Responded promptly to alarms and incidents, coordinating with local law enforcement.
Managed access control systems, verifying identities and granting entry permissions.
Prepared detailed reports on incidents, observations, and security breaches.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Secured personnel and premises by inspecting buildings and patrolling property.
Guarded restricted areas to prevent unauthorized entry.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Verified photo IDs and tickets to allow guests passage.
Addressed problems quickly and reported clear information while working under minimal supervision.
General Service Technician
Mr Tire
Edison
10.2021 - 06.2024
Performed routine maintenance on vehicles to ensure optimal operation.
Inspected and diagnosed mechanical issues using specialized diagnostic tools.
Collaborated with team members to streamline service processes and improve efficiency.
Assisted customers by explaining service options and addressing concerns effectively.
Maintained cleanliness and organization of service area and equipment at all times.
Replaced worn parts, fluids, and filters following manufacturer guidelines consistently.
Documented services performed on vehicles for accurate record-keeping and customer reference.
Completed vehicle inspections of brakes, belts and hoses following checklist.
Performed routine maintenance and repairs on vehicles, including oil changes, tire rotations, brakes, exhaust systems and other services as needed.
Repaired or replaced worn parts such as brake pads, wheel bearings, transmission components, drive shafts and more.
Lubricated joints and tire rod ends to keep automotive parts fully functional.
Replaced faulty spark plugs, filters, hoses and other engine components as necessary.
Changed oil and filters in vehicles daily.
Operations Supervisor
K and N solutions
Monroe township
05.2010 - 09.2020
Supervised daily operations to ensure efficient workflow and adherence to procedures.
Trained and mentored staff to enhance skills and improve team performance.
Conducted regular safety inspections to maintain a secure work environment.
Resolved operational issues swiftly to minimize disruptions in service delivery.
Resolved customer complaints in a timely manner to maintain customer satisfaction.
Developed strong relationships with customers through excellent customer service practices.
Monitored staff performance and provided feedback for improvement.
Implemented process improvements to streamline operations and reduce delays.
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Prepared reports on operational performance metrics and presented them to management team.
DSP
Quest Inc
Tampa
03.2008 - 02.2010
Supported individuals with disabilities in daily living activities.
Assisted in developing personalized care plans for clients.
Monitored client progress and reported changes to supervisors.
Implemented safety protocols to ensure a secure environment for clients.
Engaged clients in recreational activities to promote social interaction.