Justin Yocham
Washington
Summary
Dynamic professional with extensive experience at Nest Property Management, excelling in laundry operations and customer service. Proven ability to maintain safety compliance while ensuring meticulous attention to detail. Strong organizational skills and effective communication foster teamwork and enhance service delivery, consistently exceeding client expectations in fast-paced environments.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. Managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Laundry Attendant
Nest Property Managment
Santa Clara
02.2025 - Current
- Sorted and categorized laundry items by type and color.
- Operated washing machines and dryers following established procedures.
- Monitored laundry equipment for proper functioning and cleanliness.
- Folded and organized clean linens for easy access and distribution.
- Assisted customers with questions about services offered in the laundry facility.
- Maintained a clean and organized workspace throughout the laundry area.
- Kept work area neat, clean and organized at all times.
- Followed safety regulations while operating machinery.
- Set dryers at appropriate drying times and settings by taking into account fabric type and load size.
- Delivered additional requested items to rooms upon request within reasonable timeframes.
House Cleaner
Greater Zion Cleaning Company
Santa Clara
05.2023 - 12.2024
- Cleaned residential and commercial spaces with attention to detail and efficiency.
- Utilized cleaning equipment and supplies for various surfaces and environments.
- Maintained inventory of cleaning supplies and reported shortages to management.
- Collaborated with team members to complete larger cleaning projects efficiently.
Front Desk Receptionist
Sports Mall
Murray
09.2023 - 02.2024
- Greeted visitors warmly and directed them to appropriate personnel.
- Managed multi-line phone system, routing calls efficiently to staff.
- Scheduled appointments and maintained calendars for office personnel.
- Maintained cleanliness and organization of front desk area and lobby.
- Greeted customers warmly and made them feel welcome.
Education
High School Diploma -
Pine View High School
St. George, UT05-2022
Some College (No Degree) - Communications
Utah Tech University
St. George, UTSkills
- Laundry equipment operation
- Safety compliance
- Fabric care knowledge
- Customer service
- Team collaboration
- Communication skills
- Problem solving
- Attention to detail
- Organizational skills
- Cleaning procedures
Certification
- Career and Technical Education Pathways Certification for Health Science
Affiliations
- Enjoy Reading
- Enjoy keeping my space clean
- Enjoy time to myself
Timeline
Laundry Attendant
Nest Property Managment
02.2025 - Current
Front Desk Receptionist
Sports Mall
09.2023 - 02.2024
House Cleaner
Greater Zion Cleaning Company
05.2023 - 12.2024
High School Diploma -
Pine View High School
Some College (No Degree) - Communications
Utah Tech University
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