Justin Zahn
San Tan Valley,AZ
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Arizona Department of Corrections-Eyman Complex
11.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Used effective communication skills to de-escalate tense inmates.
- Accurately logged all actions taken during shift.
Correctional Officer Training Academy Cadet
Arizona Department of Corrections
10.2024 - 11.2024
- Learned how to excel in a team environment.
- Maintained professional attitude and grooming based on standards of the academy.
- Mastered communication skills and demonstrated proficiency in de-escalation tactics, including passing a simulation course.
- Sustained physical fitness and participated in all physical training.
- Completed defensive tactics training.
- Completed basic CPR and first aid training course.
- Demonstrated skills in marksmanship, qualifying on the range with the Glock 19 and Remington 870 shotgun.
- Graduated academy with a 93% grade point average on weekly exams.
Head Food Runner
Breakfast Kitchen Bar
07.2020 - Current
- Greeted guests with a genuine and kind attitude.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Contributed to the successful execution of special events and large parties by efficiently managing multiple tasks simultaneously.
- Demonstrated strong knowledge of menu items, allowing for informative communication between kitchen staff and front-of-house team members.
- Managed high-stress situations effectively, prioritizing tasks during peak hours while maintaining exceptional quality standards.
- Developed rapport with regular customers, fostering loyalty through personalized service and genuine hospitality.
Education
High School Diploma -
Pinnacle High School
Phoenix, AZ05-2024
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Policy enforcement
- Safety and security enforcement
- Self-defense tactics
- Weapons training
- Crisis management
- File and record maintenance
- Teamwork and collaboration
- Customer service
- Time management
- Effective multitasking
- Hospitality service expertise
Timeline
Correctional Officer
Arizona Department of Corrections-Eyman Complex
11.2024 - Current
Correctional Officer Training Academy Cadet
Arizona Department of Corrections
10.2024 - 11.2024
Head Food Runner
Breakfast Kitchen Bar
07.2020 - Current
High School Diploma -
Pinnacle High School
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