Justin Zeiter
Howell
Summary
Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
RCX Sports
04.2023 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
Director of Communications
University of Michigan-Flint Men's Hockey
09.2023 - Current
- Improved social media presence with tailored content strategies for each platform, resulting in higher audience engagement.
- Mentored junior staff members, fostering professional development and growth within the communications team.
- Enhanced brand visibility by developing and executing strategic communications plans.
- Increased media coverage through targeted press releases and proactive media outreach.
NHL Street League Representative
RCX Sports
05.2022 - 04.2023
- Assisted in construction of event based activations throughout North America.
- Served in multiple operational capacities including but not limited to customer service, game official, and parent point of contact for league play.
- On-site manager for local league play for NHL STREET Michigan,
- Provided valuable input resulting in new opportunities for growth and development.
Warehouse Associate
Banana Brothers Produce
05.2021 - 01.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Performed inventory control, such as counting, and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Game Day Operations Intern
Flint City Bucks
05.2021 - 05.2022
- Enhanced fan experience by efficiently managing game day operations and ensuring smooth event execution.
- Developed relationships with season ticket holders by delivering exceptional customer service at each event attended.
- Provided assistance to full-time staff members as needed, fostering an efficient work environment on game days.
- Monitored fan behavior during games for safety concerns, addressing issues promptly and professionally when necessary.
Education
Bachelor of Arts - Professional Communications
University of Michigan, Flint
Flint, MI04-2023
Skills
- Social media strategy
- Crisis management
- Internal communications
- Teamwork and collaboration
- Attention to detail
- Customer service
- Time management
- Excellent communication
- Warehouse operations
Timeline
Director of Communications
University of Michigan-Flint Men's Hockey
09.2023 - Current
Fulfillment Associate
RCX Sports
04.2023 - Current
NHL Street League Representative
RCX Sports
05.2022 - 04.2023
Warehouse Associate
Banana Brothers Produce
05.2021 - 01.2023
Game Day Operations Intern
Flint City Bucks
05.2021 - 05.2022
Bachelor of Arts - Professional Communications
University of Michigan, Flint