Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Justina A. Rodriguez

La Porte,TX

Summary

Experienced administrative professional with several years' of experience in high-efficiency office management within the community management. Demonstrated proficiency in workflow optimization, process improvements, and mastery of numerous software and system technologies. Proven record of delivering substantial cost savings across administrative operations, inventory oversight, and exceptional skill in resident relations.

Overview

6
6
years of professional experience

Work History

Assistant Community Manager

Trivium at Edgewater - RPM Living Company
Webster, TX
08.2023 - 03.2025
  • Assisted in overseeing daily operations of the apartment community, ensuring efficient workflow.
  • Managed financial record-keeping, including rent collection, daily deposits, and monthly reconciliations to maintain financial integrity.
  • Enhanced occupancy rates through targeted marketing strategies and excellent resident relations, addressing concerns proactively.
  • Helped train leasing staff and supported assistant manager duties to facilitate career advancement.
  • Decreased rent delinquency through effective enforcement of collection policies and proactive communication with residents.
  • Prepared and completed lease renewals, responded to inquiries, and managed service requests to improve resident satisfaction.
  • Collaborated with the community manager on daily tasks and reporting.

Assistant Community Manager

Folio West Houston - RPM Living Company
Houston, TX
03.2021 - 12.2022
  • Supported day-to-day operations, ensuring financial records remained accurate and up-to-date.
  • Executed marketing and leasing functions to achieve and maintain budgeted occupancy levels.
  • Helped bring occupancy rates up following company takeover by implementing strategic marketing initiatives and enhancing resident engagement.
  • Fostered positive resident relations, effectively resolving issues to prevent escalation.
  • Managed rent collection, invoice processing, and produced monthly reports for the property manager.

Leasing and Marketing Specialist

Residences at Northgate - Lincoln Property Company
Irving, TX
04.2019 - 01.2021
  • Led all aspects of leasing, including marketing, application processing, and conducting property tours.
  • Ensured a seamless move-in experience by preparing lease paperwork and addressing resident inquiries.
  • Assisted in daily and weekly reporting, contributing to the overall efficiency of the leasing team.

Education

High School Diploma -

McAllen High School
McAllen, TX
05-2016

Skills

  • Organizational skills
  • Communication proficiency
  • Software expertise
  • Data reporting
  • Attention to detail
  • Time management
  • Microsoft applications

Languages

Bilingual

References

References available upon request.

Timeline

Assistant Community Manager

Trivium at Edgewater - RPM Living Company
08.2023 - 03.2025

Assistant Community Manager

Folio West Houston - RPM Living Company
03.2021 - 12.2022

Leasing and Marketing Specialist

Residences at Northgate - Lincoln Property Company
04.2019 - 01.2021

High School Diploma -

McAllen High School

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